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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1424 Showing 28,461-28,480 of 29,925 reviews
  • Rated 1 out of 5 stars

    Overpriced and poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was tinny and very poor. Very disappointed. Returned the item and bought AirPods, which are much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a year the pods not want to charge anymore. No warranty of course!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap sound quality for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its lacking of bass 30 dollar airbud has a better sound quality that this one so disappointed! worst purchased i ever did,and 30mins of using your ear start to hurt it feels like a something biting on your earnlobe the whole time!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look at other brands

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues with charging the left bud- been to the repair shop and still nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working anymore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Powerbeats pro i bought is already not working. Left side, it’s gets hot when wearing and not working . Is there a warranty fo this since it’s i think a manufacturing defects? Very disappointed..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    just don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when they work, they're great. however, typically, only comes out of one the buds.definitely wouldn't buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the best beats. They’re too big for my ears. They don’t stay put no matter which caps i used. The audio is okay. This is my second pair, i thought they’d get better but …. Nope.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my powerbeats 3 to be more reliable with both sound and bluetooth connectivity. Choppy sound only 15ft from my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could be alot better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup like everyone says one bud always drops. You have to put them both back in the case and afterwards it usually pairs both. It's a pain when you're in a hurry. Also not very loud and for the price it should be louder.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound of these.... The first few days. It started out slow but since then one will randomly cut off (and it’s charged). The sound quality isn’t as loud as it was at first. My 30 days has expired when I realized that for the money these weren’t it. Love and learn. I’d sell them on another site but that feels shady and I’d rather keep my positive sellers name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever. Spent more time being sent away to Apple Care for "fixing" or "replacements" in less than a year. They were in the shop more than they were in our possession. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Power beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my purchase they stop working within the first week of purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They hurt

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they don’t fall out of my ear. Problem is they hurt my ears after 45mins. The sound is okay. Maybe the longer I wear them maybe it will get easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    don't buy it believe me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound ,but please don't buy it case is so bad designed and so bulky,,what happened slip out of my pocket when it hit the floor both headset pop out and because is a magnetic case close inmediatly ,never saw headset flew far away,realize an hour later what happened and went back they were gone ,contact apple and they want to charge me $205 to replace it ,I'm saving the case because I see in the future a class action lawsuit because of this pitiful design and I 'll be the first one signing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear bud doesn’t charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud is awesome. The left one doesn’t charge and Best Buy only covers this product for 15 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not pair with a google pixel phone. Only for Apple products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Product or bad luck....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased set of Power Beats - wireless earbuds, one month use and the Right earbud loses charge after 1 hr. The left side keeps going....very annoying will return them soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the features in this earbuds, but I do have problems when I press the button to start the music back on, I have to manually get in my phone to press play. Sometimes that features works and sometimes it doesn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work with Apple iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not work with the latest Apple iOS 15.2. They connect for about 1 second then it disconnects once you play sound or music and then connects. You never hear more than one word.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for music, but when you make phone call everyone can hear all background noise and not you

    No, I would not recommend this to a friend