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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1428 Showing 28,541-28,560 of 29,925 reviews
  • Rated 3 out of 5 stars

    Sound ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work and they do the job but sound is not great. Base is weak but they ok if just using for work or around house for podcast or news. For some rap I would go with headset beats.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for small ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these headphones may work for some, they don't work at all for elderly ears that have small openings. They were so heavy they would just fall off her ears...no good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item less than a month ago and it just completely stopped working. Now I can’t even return or exchange it because of the stupid 14 days exchange policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dre airbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats kept cutting off not sure if they were damaged even after being full charged

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with beats solos to these but unfortunately they were not to my liking. Easy to pair, only thing I didn’t really enjoy was the sound quality. They were okay for my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from this brand since I owned a previous set of Beats headphones. However, these were a huge disappointment. The connectivity to my Android S22 Ultra is a headache. Most of the time only one earbud would work. Dr Dre started off good. They earned a good reputation, but sadly their quality are declining,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Booooo!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound quality for the price! ZERO bass! the only positive is they do not fall out of your ears while running.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chose another beats option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good only for 3 weeks. Then one ear piece stopped charging. I’m also having trouble getting the issue resolved. I just want a replacement that’s all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound quality. No bass. Sound like some cheap ear buds you would purchase for the dollar store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not holding charge well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the right earbud had an initial lower charge and it always loses charge faster than left. Brand new and not so great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best; far better options out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. The sound quality was not that great, the music sounded far away and there was no base. They also seemed to fall out of my ears really easily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for autism. But are good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason i give them one star is that there not for individuals on the spectrum. Great quality and all. But not good for autistic people.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a day of use in doors. expected them to sound decent, wouldn't bother with another Beats product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible on one side. They start to have issues after the exchange date expires, definitely be cautious about purchasing these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No longer charging earbud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never dropped the case or earphones and 3-4 months in and the right earbud stopped charging completely. They were great while they lasted but now it’s a waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    No Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for about a month or so and they worked perfectly. Connection was a breeze and the fit was excellent. But after a while, they weren’t properly connecting with my phone. They would connect, but I would get no sound, and then they would disconnect. I reset them and now I get sound, but only the right ear. The left ear has gone completely silent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 month broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a month ago and already one ear does not work. I would not reccommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worstttt waste of money everrr. The case isnt chargeable. Sound quality poor I got the insurance and it was a waste of money as well they couldnt swap it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed. Sound is blurry and muzzled. Hard to hear the other party and they ALWAYS asking you to repeat what you have said

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Ear Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable for small ears. Inside of ears hurt and can barely hear when someone is talking to you in person. Returned this product.

    No, I would not recommend this to a friend