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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29897 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 29,896 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerbeats pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones, I got these on sale and I think they’re worth the price. I always wanted to try beats and these were the ones. It was between these and the AirPods Pro. I play sports and work out and I wanted headphones while playing. Sound quality is great, maybe a little better than my old airpods 2. Overall great experience would recommend for athletes and people who go on casual workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my phone calls when I’m out and about. Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great wireless headphones!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They work great! I am able to workout without the feeling of a wire running down my neck. The only con I have is the button that starts and stops. It feels rather cheap and sometimes doesn’t work in the fashion I would like. Ex. If I try to skip a song sometimes I press it too fast and it doesn’t register the command to skip. But I definitely recommend this product. It definitely is an upgrade from the Powerbeats3

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Charging design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor charging design. This is the second pair I have been through. I am constantly battling the charging connection. You have to get the earbud to connect perfectly or you do not get a charge. There is not really anything to notify you the earbud is charging except a little red light, and that does not stay on the entire time while charging. Additionally the noise cancelling is not the best. I get a lot of noise when running outside. Sound quality is better than most, but poor charging design. I have not had good luck with this model of earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless beats head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wireless esr buds. Sound quality very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an outstanding customer service! Great product, highly recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite out of all Beats!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a ton of Beats over the years, specifically every generation of the Studios. But I also have had every generation of the Powerbeats for my track workouts and weightlifting. This generation of Powerbeats are my FAVORITE out of all Beats!!! Simply because they’re completely wireless which aids my workouts. The only issue I had was with the price. Not a big deal though because I love the product and feel it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits and functions like a charm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, fit, and how easy these are to use. Nothing beats not having wires.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workouts, with one exception....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love wearing these headphones. They are easy to use (even without an iPhone) and stay in place very well. I have used these in Olympic lifts and running and tested them pretty hard. The only thing is sometimes the headphones can pull away from your ears causing the audio to pause if you are wearing a beanie and turn your head too much to one side. It's really not a huge deal to me that's why it still gets 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, doesn’t slip off easily from ear, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cant beat the bears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them hardly notice they are there sound is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good EarPod specially if you used to lose regular earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sound and long lasting

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great had them about a year and they work great and good for workouts

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely prefer to use these over my AirPods for working out. Great for and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these beats. My wife and i have several pairs and we get them for our employees as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife after purchasing the beats fit pros for her which would fall out of her ears constantly at the gym. Keep in mind that she is 5ft tall and ver petite. The guy at Best Buy had abnormally small ears , so was great at recommending earbuds as he was having the same problem. He recommended these and she now uses them all the time. Battery life is great. She says that bass is kind of lacking but that’s after using the Beats Studio pros for quite a while which nothing compares to over the ear headphones for bass. And she wishes that they they had the transparency mode like the beats fit pros but they don’t. Overall she is happy with them, and now uses them at the gym all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like the headphones not the case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they have a great bass. That is why I picked them over the airpod pros. The only thing I am not a fan of is the big bulky case it comes in can't get cute little covers for that to attach to your keys. Great battery life as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones to use while running. They have been fantastic for listening to music while on the run. I love the charging case & iPhone compatibilities. The color is nice as well. Overall, a good product & a fantastic update over my previous wired Apple headphones. Few issues: 1. Several people have commented that they can't hear me properly when using the mic on these headphones. Would not recommend to use if you will be speaking to people frequently on these. 2. You can easily misalign the headphone within the charging case. If the earbud isn't properly contacting the two contact points within the case, it will not charge. Difficult to easily tell if it is charging. 3. The headphones don't have amazing noise cancellation. I work out in a gym where folks are playing volleyball (loudly) and I have to turn up the volume quite a bit before I can hear my music through these ear buds. 4. The carrying case is bulky & slippery. When compared against the air pods case, it is ridiculously large. Even accounting for the ear loops, I think the design could be streamlined further. As a woman, the case rarely fits in any pockets. I find myself carrying just the earbuds separately in my pocket on the way to the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product definitely helpful and will be looking forward to using it more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, unfortunate fit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to be a replacement for a refurbished pair of Powerbeats that I currently use daily. I know there can be a break-in period but they have been very painful to wear after 30 minutes or so, which is very unfortunate since I bought them at such a great price. Along with fluid connection to all of my Apple devices, they are hard to beat. But they will most likely be going back.

    I would recommend this to a friend