Customer Ratings & Reviews

This is my second pair that I purchased. They sound good but they go out after a while. I burnt these in January. It’s now March and they have already out. Do not buy

It stopped connecting to bluetooth 2 months after purchase. Best buy does not replace defected Apple products you have to jump though hoops. A cheaper headset would work fine. This is only a hyped product.

Don’t sit in ears well. Stick out. Very disappointing

I cannot tell you how horribly disappointed we are in these headphones. After 2 months they would not hold a charge and they cannot be returned. Deeply troubled by the poor quality and the high price. DO NOT BUY THESE HEADPHONES FOR ANY REASON.

like the sound but only had 2 hours playtime on them.

Bit bulky, very soft touch will disconnect the audio. Won't recommend if you are spectacle user then strictly not recommended. Using glasses, this beats & a mask is next to impossible.

Problems with the calls it was statically it was hard to hear

I was very disappointed. Right side didn't stay in charge prongs for some reason so I would have no battery on 1 and 100% charge on the other. Next day I didn't have them on n my ear felt like they were cause they were uncomfortable.

Lasted 4 months. Left earbud stopped charging and would not hold charge.

Bought this for my husband. Volume can be louder..

I have these replaced three times under warranty. These are worst headphone I have ever bought and at $200, you have to be crazy to buy these. Avoid this product at all costs.

Owned for less than a year and one side doesn’t work.

Did not fit in my ears. Sound quality was vary poor. For the price this item is not worth it. I think the high price is due to the name and who makes them. I would recommend the Bose sport ear buds. 100 percent better.

I had such a bad time with these. Shortly after I received them, they weren't working correctly. I had to send them back and they were returned saying there wasn't an issue. I stuck them in a drawer in frustration and only now remembered they existed because they were a birthday gift and it is around my birthday again. Now, only one ear works. They have been nothing but heartache.

Great while they lasted, for paying such a high price they last less than a year and a half, i took great care of these ....Now the left bud has no sound nor will it charge...

I got these for my daughter and another set for my girlfriend. I will recommend you take Apple care on them because I had to replace one Earbud on my girlfriend and I had to have both replaced on my daughters.

These work great and are easy to use with Apple devices, it is a very seamless experience, for the gym after a certain period of time they created pain points around my ear and we're not too comfortable. I am a distance runner and I can see the pain being worse over long periods of time, Best Buy did a price match that was great I got a good value, But we're not as comfortable as I needed them to be for running, also the audio quality was not that great the AirPods have better audio quality. I went with the Bose sport for gym earbuds they are much better, although not as seamless to use with apple devices.

I bought these headphones in Oct 2019 and the headphone is defective and not working after only using the headphones 8 times. The BB app is saying that I can’t return them. Highly disappointed!

Not comfortable at all Lots of room for improvement

What a disappointed experience. It's too heavy, bothering on the ear and inside, the sounds isn't good as the previous special edition (black and red), uncomfortable, charging/casing box is too big, and more....really disappointed!!!!