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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 29,925 reviews
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for hearing and stay in the ear, but they don’t last long one of mines went out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to add more money then was was originally printed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear has started to not work after about a week of ownership. Honestly not worth the amount of money or frustration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them. I found the sound intensity too low. Also could not find comfortable fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously great for staying in your ear hole so that’s nice. Sound is just ok, not a pair of thumping wireless earbuds by any means. Left side has stopped working after less than 3 months and they are not used more than a few times a week. Not damaged or dropped. Unable to reconnect left side with any device. Maybe hold back on using “pro” and power in the name.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor QC and Software Integration.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these but they have some serious build, quality control, and software. Initially, the usb cable was faulty out of the box so I returned the product only to find the same issue with the second. Now I'm on the third pair. Also, the software integration was buggy and took several tries to integrate to the phone. Perhaps it was a production ramp for the Christmas Season but a definite thumbs down on these for now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always come late

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always delivers late especially usps. It takes 2 weeks to deliver. If possible choose a different company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears. Could not get comfortable. Tried different ear pieces and still could not get comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are horrible you can’t hear on these I’m just not satisfied and ask that money they aren’t that good as they seem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ones a dud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left piece won't work and after pairing with my Motorola phone..it won't unpair..like ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had these headphones for two months and the right one stopped working soon as they became unreturnable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor audio quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to pay this price it is better to add a little more, go for the airpods Pro or jump to some bose qc2 or sony W1000

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for tiny ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is outrageous. Cannot fit extra tiny ears. Save over $100 and get a pair of Mpow Flame 2‘s.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a long battery life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for not falling out. Battery on right ear piece stopped charging after a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good head phones but hurt my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old beats so I got these. Loved them, but had to return because they didn’t fit my ears properly and hurt after a few hours.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked good at first and then started having problems. They have been with Geek squad for a month now. Not very happy about that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor and I couldn’t hear any thing . They were not worth the money and they were hurting my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not good it only works for 3 hours and you have to re charge. Not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last have to replace mines and they giving me a run for my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side does not hold a charge. Can only use one.

    No, I would not recommend this to a friend