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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 29,925 reviews
  • Rated 3 out of 5 stars

    Failing already. Good thing I bought the extended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of your ear phones Failing already. Good thing I bought the extended warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lose connection easily if others nearby have wireless buds as well, notice mostly at gym.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will return item as it has poor sound quality.hriebdvdj

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Android users, read this and get you a pair now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this review I just wanted to clear up a few things. I have watched reviews and most of them were saying that you do not get multiple features on these that you do with apple devices. Now these do have the apple H1 chip but besides "seemlessly connecting" the only thing that an android device will not do is share the beats pro with your other android devices via iCloud for obvious reasons. Here is my experience: So the initial setup was easy. All I had to do was open the case go to powerbeats pro and tap in bluetooth menu and THEY BOTH PAIRED. Also when I take the headphones out of my ear THEY DO PAUSE MUSIC OR VIDEOS AND ALSO SWITCH TO MY PHONE IF I WAS ON A CALL. Also android users, YOU CAN PRESS AND HOLD THE BUTTON ON THE SIDE TO ACTIVATE GOOGLE ASSISTANT. also if you are on a call just like an iPhone user, you CAN tap on the same button to place people on hold and pick up the other person. Seeing the battery life on a android takes 99 cents. I downloaded the air battery app for free and then bought the pro because I do not like ads. This will display the left and right ear battery life and also when you tap the notification it will show the image of your beats, just like and iPhone. I tried the Sony wf-1000xm3 and they did not work well. The sound was a bit better when listening to music but I wore when if was sprinkling outside and it started hanging up my calls. Also switch calls when you had a incoming call was a nightmare with the Sony wf-1000xm3. So going through this, although I heard all these review saying I will not get the same features because i am a android user, I still pulled the trigger and thank God I didn't listen them. Android users, dont be afraid to try these out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most frustrating electronics I’ve ever owned. Consistently have issues with only 1 headphone not charging in the case, or 1 of them will not connect/disconnect after being put in my ear or case. The only good thing is that they have never fallen off while working out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably getting returned this week the left one will only stay charged for about 5 minutes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stylish but not up to snuff for sweaty fitness

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No match for a sweaty guy. We’ve gone through a few sets and they all have bugged out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These start of great but within a few days you start to sound like your underwater and no one can hear you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them within 24 hours they would not power on they would not connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like them at all, the sound quality subpar. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People cannot hear me as they say I sound muffled. I regret buying them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Blue Beats Wireless Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Sound quality is excellent. Charges quickly and stays charged for the entire day. I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a stolen best buy card and no one wver asked for ID!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 1 yr with them. The charging case wouldn’t charge anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this color doesn't hold its charge as long as the blue ones I own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats with iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pods! The noise cancellation works really well. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is peachy except that they have absolutely no noise cancellation capability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 minutes of talking it would pause your voice and sound real bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by dr Dre

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these and had to return right away because they were not comfortable on his ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over all we’re good headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds was great comfort level was so so.. connection wise was very poor.

    No, I would not recommend this to a friend