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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1447 Showing 28,921-28,940 of 29,925 reviews
  • Rated 2 out of 5 stars

    Old ones where better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to these since my dog chewed up my pro beats 2 wireless with wires connecting. These don’t block out background noise like my other ones , not really impressed with these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    a mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed!!!!!!! They cut in and out and were difficult to connect to blue tooth on android and iphone! they fit well and the ANC is nice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working in less than a year.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for almost a year and last week one stopped working, and the other is starting to go out. Going to try and return them for a new pair, hopping it's just a fluke

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones really hurt my ear if you are looking for good wireless headphones I think AirPods are the way to go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with sound. Also felt like I had to reset every other day, shouldn’t have been issues since it was connect with iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when they work, but they don’t work for long. This was my second pair to give them another chance after I got them a few years ago. Just bought them in late June and now at the end of august the left one does not work and the right one has static. Didn’t drop them or anything, just one day stopped working. Reset them, disconnected, restarted phone, nothing fixed them. Disappointed that they are putting out such low quality products now. P.S. the first pair broke pretty quickly as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. These have so many issues with charging. Just google “power beat pro left earbud not working.” I wish I had. Too late return but I’m going to try to get a warranty replacement. If I pay this much for headphones I expect to be able to use them. Always put them right back to charge after using but this means nothing. About 25% of the time when I put them on fresh off the charger one is dead. And FYI you can’t “turn off” the headphones to save power. Bad design. Extremely dissatisfied.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pro beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine didn't hold charge good. They were also uncontrollable to the upper part of my ear as well as well as to the enter part of my ear. That was despite enter exchangeable buds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Right earbud dead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started off nice. Bought in january and now the right side won't play music or even up. Kept pristine and never dropped or anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rude manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect but it had a deal if you buy the headphones you get 4 months Apple Music free and Best Buy didn’t want to give me the 4 months and the manger was very rude.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted slightly over a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were decent while they lasted. Bought them last spring (about 15-18 months ago). They no longer keep a charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right side ear bud does not pair with phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear bud does not pair . I have to struggle to get both ear buds to be paired to my phone. Not a right choice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay if you don’t care for quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I guess. Caught them on sale. Not satisfied with quality (shallow overall). No heavy bass. Shrill trebles. Mid-tones are lost. Uncomfortable also. Returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaper is better sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other wireless non name brand headphones were better. When i work out it stops playing automatically even when its fully charged....waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. The fit was below average. Noise cancellation was abysmal. My line of work is a bit noisy. And I could hardly here what was playing through the earphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are constantly disconnecting. I have updated firm ware. Unpaired and repaired. They show they are connected yet no audio comes through. I have to turn my bluetooth on and off constantly to get them to reconnect. This is with my phone in my pocket. If I bend down, it seems to disconnect them too. I wish i never bought these. They also stay connected even when not in my ears, though they SHOULD pause the audio when not in ear. Awful product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is something you have to tinker with in the settings on your phone if it’s not already on base. The case is way too big to be convenient. They don’t tell you in the YouTube reviews that the wrap around part means that if you wear glasses then it’s not the best fit. The controls aren’t that amazing either. Either get the over ear noise canceling beats or the air pod pros. This in between stuff is a waste of money. I dumped them on my sister

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are crap and a waste of money. They do not retain a connection, ever. Don't waste your money, buy anything else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, fit and quality are missing from these Beats. I went with the Samsung Galaxy Earbuds and I am very happy, particularly compared to these Beats.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable,the connection is a bit sometimes too. I don’t believe I will ever purchase any again

    No, I would not recommend this to a friend