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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1449 Showing 28,961-28,980 of 29,925 reviews
  • Rated 2 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these less then a month ago.. the earbud on my left ear is already messing up .. it won’t work half the tome

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not care for it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for it. Bad fitting and the wireless was dropping all the time. Maybe it's me but could work for someone else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design of charging case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought 2 pairs and each have problems charging and staying charged in the case. I hoped second pair wouldn’t have same issue as first pair. Sent back to Apple on multiple occasions and the design of the charging case with connection to phone is very problematic leading to 0% charge after sitting in case and plugged in. Do not recommend for this reason alone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but charging problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems charging and disconnecting or just randomly turning off. At least twice a week, one of the ear buds will just refuse to charge even when it’s seated on the charging pins. Sometimes it will be fully charged at night when I go to bed, then I wake up and they are totally dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ear buds. For the price you think it would be alot nicer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bulky. Why would i want these when I can have the AirPods pros? Doesn't sound as good as the AirPod pros either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 3 out of 5 stars

    Almost great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3/5 due to all of the recurring connection and charging issues with these earphones. I've had these for almost a year and use them ~8+ hours, 5 days/week Overall the positives are that they sound good enough for being my workout and running earphones, they're completely wireless, have good battery life, and don't fall out of your ears, and they charge pretty quickly. As far as I'm concerned they're the best as far as design when they're working properly. The negatives are all around connectivity and charging for me. The earphones charge in their case via a small magnet on each earphone and a matching one in the case. The case has one light that lights up red when the headphones are being charged. The issue is if the earphones aren't placed perfectly in the case, they don't charge. Since there is only one light if one is charging and the other isn't there's no way of telling that until you turn them on and only one has playback. With that said they do charge quickly, it's just not ideal if they shut off 30 seconds into a run. The second downside is the connectivity issues. For no apparent reason these randomly have errors where one earphone is connected and the other isn't. The only way to fix this is to put both in the case and reset them. Some times the rest works, some times it takes a couple of tries. Again, not a huge deal but it's frustrating when it happens for no reason and in situations where you can't easily reset them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is real flat. No bass at all. Don't waste your money. Wish you could try them before you buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats with no beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 28 days of used one stop working,not sure if I can get a replacement or refund but I'm going to try

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    average sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is average and does not stand out at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and it stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted....for a whole 3 days. The left bud stopped working. Unknown why

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy-They Suck

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great when i first got them but after a month or 2 one of them stopped charging. You need to play with it so it can charge. Last thing you want is having one of them fully discharge when ur ready to work out. I do not recommend this craps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bluetooth connection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been having alot of problems getting both to pair lately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Garbage!!! Got them last Christmas - They literally worked for less than 12 months - even took them to apple for repair after 3 months of owning them. Find another pair - or pay for the extra warranty - otherwise, DO NOT BUY THESE. AirPods are better - but they don’t stay in the ear while working out - so beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. I have cheaper ones that sound better. I expected a lot better sound for the money I paid.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of money for a not so good product. I love my headphones much better. Not very good sound for that price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect they look good and sounds great. The battery is good as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep disconnecting from my cell phone during calls while talking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit on ear correctly.. awkward Returned and bought JBL..still fit funny tho so maybe just style

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HEADSET LOSES CHARGE FUNCTION

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LEFT SIDE OF WIRELESS HEADSET WOULD NOT KEEP A CHARGE AND ENDED UP ONLY CHARGING TO 35% EACH TIME!

    No, I would not recommend this to a friend