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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30029 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1452 Showing 29,021-29,040 of 30,028 reviews
  • Rated 3 out of 5 stars

    C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like these. They are very complicated and quality is not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly the worst earphones ever. Do not purcahse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WORST EARBUDS. Do yourself a favor and avoid these. Each earpiece fails to charge in the port due to a design flaw, leaving one earpiece charged and the other one dead. They fit horribly, regardless of the inner ear piece used. Very uncomfortable, especially the middle part of the outer ear. After an hour of use, pain is felt. Can not be used for phone calls after 3 months, you can hear the other line but the caller can not hear you well. Described as "distant and choppy". Chunky ugly case. The colors were nice and the profile pretty discrete. Got these for running and again, they hurt your ears after about an hour. Can't return to Best Buy after as they broke a couple months after purchase. So mad for the price these cost it's a complete rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't have anything good or bad to say about the p

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything good or bad to say about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when wearing but the microphone is absolutely terrible. No one can hear me when I get a call and it’s absolutely frustrating for the price. Best Buy and beats have done nothing to help me solve this issue

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loses volume in less than a year

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair and both pairs never dropped or wet. Overtime one earbud would get low and eventually stop working. Never buying these again, super disappointed in apple & beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is bad and can be better compatible with the phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The left earbud has stopped working after 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud stopped working after 1 month. So dissatisfied with the cost

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Well made, very cheap sound quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as original airpods has better sound. These sounds like cheap dollar store headphones. They feel nice, but do clamp down on the ear a bit. They do pair well like airpods, but lack any real sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un reliable poor usage battery defect I deserve a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's unfortunate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine out worked for a week and a half. At that point, the right one wouldn't charge and the charging case wouldn't hold a charge. Apple sent me a new right ear bud and charging case but the right one would still produce no sound. I blame the fact that the serial numbers of the left and right one did not match anymore. Apple blamed the fact that I have an Android. I even did a factory reset on my phone to make absolutely certain that my phone was not "remembering" the old serial number and rejecting the new one. After 7 hours of time on the phone with apple and them telling me in order for them to send me another that they would have to put a hold on my bank account for the price of a new one, they are absolutely being returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not as good as a traditional on ear headphone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really flat, no bass, has an echo sound to it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and easily adjustable with the iphone. Customized Audio is a great feature. Battery is long lasting. Comfortable with Eyeglasses on. Prolonged wear does cause a little behind the ear discomfort

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Terrible charging system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on these. The charging egg thing is awful. Many workouts ruined wasting time trying to get these things charged. Terrible design. Great when they work. But that’s rare

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month and right headphone is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why didn’t add the noise canceling?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t add noise canceling on It? ? ??? ??

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt back of my ear after exercising for a few days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase in 2019, one side already stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good, should have been clearer for the price paid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerfully sound painful design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears i was looking for an all day one.

    No, I would not recommend this to a friend