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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1455 Showing 29,081-29,100 of 29,925 reviews
  • Rated 1 out of 5 stars

    Really bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a part in November 14 I use for one hr nex day after that I put back in the case in i don’t use Frequently now January 17 I try not tur on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these beats thinking they would have a good sound quality. After wearing them for an hour the sound quality never improved. No bass!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ear buds ever. Cuts out all the time, try going for a walk and lose the connection and my phone was in my pocket. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is weak if i can still hear my 2 year old lol, to much outside noise heard clearly. these should be 39.99$ Totally disappointed!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One ear piece was defective from the start :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these earphones for a little over a month or so and one of them is damaged. What can I do to keep up with good reviews on my nest buy products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for awhile than start to hurt my ears had to return even with my size xsmall

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Def wanted it to workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of them for my husband for father's day, but had to return them due to battery not lasting longer than two hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Dont have to worry about them dropping out. Sound is clear and good. I bought them as a gift for someone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beat Rip Off

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem not resolved. Need Beats replaced. Apple insurance is a fake doesnt apply because of change

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud stopped charging after 5 months. For the money paid, I expected better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after 2 months.. left side stopped working.. took it back to best buy they said i would have to send it back to apple???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sound quality Bad sound quality Bad sound quality Bose is the best quality. Apple is cheating us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things literally suck compared to the airpod pros. Not at all comparable. Quiet, no bass, bad volume. Worth $75 maybe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! No outside noise interference. Case is a little heavy. Charge last for many days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats In-Ear Headphones - Best in Town

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Beats in-ear headphones for a few years now, and I couldn’t be happier with my purchase. These headphones are not only stylish but also incredibly functional. First off, the fit is amazing. They stay securely in your ears, even during intense workouts or long commutes. I never have to adjust them or worry about them slipping out, which is a huge plus. The sound quality is fantastic, with a crisp, balanced sound profile that really enhances the listening experience. But what impressed me the most are the controls. They’re intuitive, responsive, and make it super easy to pause, skip tracks, or adjust the volume without fumbling around. Overall, these headphones are a perfect combination of style, comfort, and performance. Whether you’re working out, commuting, or just relaxing at home, they deliver every time. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother . Sub par

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic since day one . Purchased January, It’s July and they no longer work. Save your money. Buy something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enouh bass the right ear piece never wanted to charge do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costumer service is super bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst costumer service is at sout bay center best buy should be bad buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds are amazing. they sit perfectly and play music loud and clear while blocking out any outside noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great at first and then took a turn for the worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price!! I’ve had $20 earbuds from amazon last longer than these. Then imagine that it fails right after my return window closes!!

    No, I would not recommend this to a friend