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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1459 Showing 29,161-29,180 of 29,925 reviews
  • Rated 1 out of 5 stars

    Hwadset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset is a malfunction. I couldn't hear anything on one side of the headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound quality. Considering getting AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't buy them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda funny when my ex wife has to use my account to get her and her son stuff lol

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not last as stated. one ear piece stopped working inless than a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be used for long periods of time, hurt the back and inside of my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with update caused pairing issues. Returned for something different.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear bud never works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I charge them one earbud never works and I've only had a few weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would leave a lower rating of you could leave no stars product is pure crap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love these earbuds. Comfortable and long lasting listening between charges

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good. Great sound quality and noise canceling, also they’re comfortable to wear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wont charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stopped charging havent even had them a year yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible if I am talking on the phone people can’t hear me at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top notch quality, worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have is the portability of the carrying case due to the size. It really doesn't fit in a pocket, but you can get an after market rubberized self adhesive shell for the charging case which gives you the ability to use a carabiner to clip in on a belt loop. The ear hooks are fully adjustable. If done correctly, they will stay in without an issue. Upon purchase, and for significant improvement of the sound quality and functionality, install the Beats app from Google Store, which shows you current charge status on both the case and each ear piece as well as allow the headphones firmware/software to be updated which corrects many of the connectivity issues I have seen in other reviews. Apps usually have audio settings and adjustments available within the app much like Spotify does. When listening to Spotify, there are some adjustments under Advanced Settings (Equalizer). When using my PC and laptop, there are audio settings through Windows. Right click the Speakers icon in lower right, then > Sounds > Playback > Powerbeats Pro > Properties > Advanced. You should see a check box with “Disable Enhancements” in that tab. With available audio adjustments, the sound is top notch and worth the expense. When putting the headphones on, it automatically connects to the paired device and powers up. If you remove them while listening to music, they will resume once you put them back on. You can use the one at a time if, for example, you are driving and need to take a phone call. Battery capacity usage time is very impressive. I use mine for a few hours daily. It took about a weeks’ time for me to have to charge the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds can be pretty tight on your ears, to the point of slight pain after extended use, but on the other hand, it won't fall out your ear no matter how vigorous your workout is. The volume/pause/call buttons on both ears work intuitively and no wires mean it won't get caught up in your clothes. Very good purchase would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Missed the Mark

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounds pretty good and stay in place during a lot of moving around, but that's about all the good I can say. First off, these things NEVER wanted to sit in the charger the right way. I'd have to fiddle with them to get them to properly seat in the charger, and then if I so much as put it down too hard, 75% of the time, one of them would inevitably move and not charge. Then, every few weeks, one or the other would bug out and just give me weird digital/static type noise, instead of what I was trying to listen too, would come out and I'd have to mess around for 30 minutes unpairing and repairing to get it to work again. Finally, after 4 years, the right one went out and would not work again. Pretty dissapointed considering the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order has still not come. It’s literally been weeks, almost a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it.. I returned it after use it . The sound was not spect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started messing up after two months. Loss of power, and strength

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to buy .. battery life good .. good bass of music playing smoothly ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry i bought theses the ones from Walmart are much more better

    No, I would not recommend this to a friend