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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1461 Showing 29,201-29,220 of 29,925 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them .they don't fall off of my ears and are very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones stop working I bought the two weeks ago

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yes

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not good staf I’m not get matti for my reword card

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and they fit my ear without making them sore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats wireless

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lost the great sound quality beats use to have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them went out on the third day. Never again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for two years now, and the only problem I have is now that I’ve listened to only one ear bud at a time for years (I wear them at work). That one that I use all the time doesn’t hold a charge and goes dead in about an hour after being fully charged. The other earbud battery is fine and lasts like it should. I’m not complaining as that is to be expected. Overall great headphones though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Worthless below 20F

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If temps drop into the 20s F, forget about using these. They just give you a depressing failure jingle then shutdown and won’t turn on again. If you run in the winter, you’d be better off burning your cash to keep warm than you’d be trying to mess with these. Super frustrating because I really liked them for security on the ears and “fun” sound sig, so they get one extra star for trying to work above 30F.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Small ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loce the wrap around the ears. I have small ears so sometimes it can be a challenge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best for moving around.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, don't have to worry about them falling out my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earbuds for the past 4 years and they're still standing strong. I dont have connection issues yet, but the battery does die out quickly now compared to when I first bought them, this is mostly noticeable in the left earbud, and especially noticeable when I'm on a phone call. They run out of battery and disconnect after 30 minutes to an hour on the phone and this started happening around the 3rd year for me. But when listening to regular media and music they last longer except for my left earbud. I like the hook design and that they adjust for the ears. I also recently washed the left earbud because I forgot I had it in one of my sweaters pockets, I blew the water out of it and let it charge and played music full blast to get water out and the earbud survived. The sound quality is also okay on these earbuds, but i prefer more bass. Overall I've grown attached to the earbuds they've done their job and I think for 4 years I got my money's worth, though I am moving on to new earbuds due to the battery issues now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Wonders Offer That G Thang!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the earlier version with great sound and fidelity. Matched with the ios system on my phone/iPad texting and calling become much simpler. Naturally, the controls are small so they do take some time to master. My small beef is with Best Buy. You should be able to see that I ordered these in Black. They came in Coral Red. I was too lazy to return them. Details folks, they are important. I look like I have radishes in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for a few years and gave them to my fiancé for the simple fact I didn’t like how big the case is, other than that they are amazing. What motivated me to make this review is I accidentally sent them through the washer and dryer case in all. Needless to say the only issue is they got cleaned. They still work just as brand new. If that doesn’t motivate you to spend the extra money and buy these not sure what will.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great sound and comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod functionality without the fit issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR Better fit than Airpods with all the smart functionality, good sound for the size. They work slightly better in the Apple ecosystem than other headphones but have little advantage outside of it and even have some major bluetooth issues with Windows. They're arriving on the heels of a long decline in engineering and quality control at Apple so it may be better to wait and see what the reviews say in a year or so. All things considered, they're good but not great and don't quite earn the price tag. I really liked my airpods but they just wouldn't stay in for a workout. The left one would always slip as soon as it got a bit sweaty. Pro These really fix the fit issues with a nice firm fit in the ear and double security with the holder going over the ear. That also gives me a better way to hold them when I take them out to talk to someone. I can hook them on to my bag or hook them around my finger more securely than the shiny smooth airpods. They are more noticeable than the airpods but I don't worry about accidentally knocking them out. They're almost as comfortable as the Plantronics Backbeat Fit but they have much better functionality with the automatic music pausing and better controls. OK The sound quality is ok. They're not full size headphones and you shouldn't expect that. I think it's a bit better than the Airpods but not a lot. It does have better passive noise cancellation. Even comparing them to the Bose 700 full size headphones though, the distortion at higher pitches and lack of clarity is really obvious. Cons They're more expensive than they should be and the bluetooth connection is simple on apple but doesn't give much advantage outside the Apple ecosystem and doesn't really work completely smoothly within the Apple ecosystem. On Android they pair just like any other headphone. On Windows, unfortunately, both the Airpods and the Powerbeats Pro have some issue with bluetooth where Windows will continually take over the connection with them, booting your phone or tablet or any other device you have connected. I don't have this issue with the Bose headphones or anything else, just Apple-made headphones on Windows. It remains to be seen but I also have not been impressed with the build quality of my previous Beats headphones or any of the Apple lineup in recent years. It seems I'm in the Apple store for repairs once or twice a month and my last power beats 2 made it just 13 months with very light use before breaking and Apple basically told me I'd have to buy a new pair. Hopefully these hold up better. I also would have liked some earcup options that allow for less passive cancellation. One of the great things about the Backbeat Fit was that it lets ambient sound in, so when you're running you can hear traffic, pedestrians, crossing signals and anything else you need to be aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one that changed a whole GENERTION!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one in the market and the most affordable ones!! the best you can get as a gym rat and a hooper I can assure you that 100% multiple 100. the only cones I can tell is that it has no ANC and it has a large case(proportionally) in comparison to other in the market. For the one that doesn't care go for the 1st generation, for whom that does care you got the bit expensive ones the 2nd generation for 250$ - also worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Fair Price, Don't fall off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of Beats - Powerbeats pro. (I left the first pair at a hotel in Borneo). The sound is excellent for music. Hands-free phone calls: Excellent sound, and People don't complain if I use them while on the phone. Thanks to the design, they don't fall off my ears as other buds do. They are comfortable. Batteries last all day (based on how often I use them per day). The only downside is that the charging container is large; thus, it is not easy to slip into pockets on women's clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing Beats the Value or Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t imagine losing one of these buds off of an ear, and that was my #1 priority for purchase. I wear glasses and there is no conflict around the ears. Bluetooth connection and distance is nothing short of phenomenal. They work extremely well with my Apple iPad, phone, and iMac. Love the volume controls + —. Siri works as well for no touch if needed. If there is a slight improvement needed it would be the sound stage. Needs a bit more of a “Live” sound. That being said, the Powerbeats Pro have powerful, accurate bass when given a quality recording. It has amazed me many times. The treble, mid-range, and bass are well balanced. I wanted these to wear outside while I do lawn work, but still be aware of my surroundings. They fit the bill. These will still be attached to my ears securely at the end of the work day. Great for listening indoors too. I was concerned about these not charging after reading some of the reviews. I just put them in the case very carefully and wait to detect the magnetic pull on each bud. I have not had a single time where they did not charge. Battery life is amazing and long. The big decision is not whether to buy these or not, but rather which color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfect and are excellent for exercising and Best buy had them ready for pick up in 5 min

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Powerbeats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Love that connects to multiple devices and switches easily between devices.

    I would recommend this to a friend