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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1469 Showing 29,361-29,380 of 29,925 reviews
  • Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these! They are great for working out, gym, going for runs/walks. They stay put and are so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost connecting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my first pair as a Christmas gift and lost one of the ear pieces at work!!! I know my wife paid more this round on my new pair but grateful. I like the security of having ear piece around my ear verse using a pod as they tend to pop out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound that allows clear articulation and comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have debated over multiple brands of earbuds. From style, tone, bass, ease of use, fit and comfortability. I found that the Powerbeats by Dr. Dre has outperformed for ME!!! in style - sound and comfortability the most. I made the purchase has haven't looked back with any regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and great design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews mentioned only average sound??? These are awesome! They approach the sound of my Bose over-ear headphones. I have used them for workouts and they stay put...no need to keep re-seating them in your ear...great design. There is a short learning curve to getting them correctly placed in your ear, but then it is easy. The case is the charger and is has an integral battery as well, so you can charge while on the go. Have I mentioned they SOUND AWESOME! Great bass and plenty of volume.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy something else, only work ok 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for the first year of use but right after I started experiencing issues with the discharging battery to 0 when I kept them in the charger box. Also one ear disconnects and stop playing almost every time now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product for the cost of the item. BB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable and stay in the ear well. The sound quality it's great for the gym or out and about use but not for an audiophile. The sound while on the phone seems to be good for both parties. Easy to pair on android or apple but doesn't always connect instantaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They are great for workouts and they don’t fall off. The sound is perfect and the battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th time buying these earphones. I prefer the beat fit pros, but the around the ear hooks are a comfortable fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power beats with the cord finally broke and I upgraded to the beats fit pro. Total regret, the sound quality was not nearly as good and the wing hurt my ear so bad. I returned them and got the power beats pro instead and they are the best. Sound quality is awesome they are comfortable and light and work great for my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT - literally so easy to set up, easy to use, and very enjoyable to use everywhere I go! Especially at the gym :)))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My family is hooked on Beats Pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my 4th pair of beats pros that ive purchased from Best Buy. This pair is for my wife. I have 2 pair and i also purchased a pair for my son. They're reliable, sounds good and i dont have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Robust headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones have lasted a few years with no glitches very robust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer these way over standard ear buds. Great sound and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Review for Years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this pair for almost 3 years and the quslity is still as high as the first listen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good. Bluetooth doesn’t work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these for about 6 months now. They sound great and they have a battery life that will last me all the way through my working hours. Between the headphones and the case, I can go about 3 days without the need to charge. I am giving this a 3 star though because of the connection issues. At work I will mainly listen to music with one headphone in and use both if I need to escape any distraction. When going from one headphone to two, my second headphone won’t connect. The only way I have been able to fix this is to put both headphones back in the case and start pairing mode with my phone again. I have an IPhone 11 Pro Max. This issue started about 3 months into ownership of the headphones. For the price I paid, I’d have hoped for at least a year without having any issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over Time They Will Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my set of Powerbeats Pro for about 5 years now. I use them approximately once a week while doing yard work. From reading the negative reviews, it seems I'm lucky that they have lasted this long. I would often have a difficult time getting the left unit to seat in the case properly to charge. Eventually I learned to insert it first and wiggle it around until the light turns red (which means it is charging) before putting in the right unit. Within the last year, the left unit will play for about an hour and then it will give the low battery sound and immediately shut off. I tested this today to see how long it would last; the left unit shut down and my phone was showing that the right unit still had about 75% or more power left (and they were both charged to 100% together). Apple is willing to do a battery replacement, but they will charge $79 before taxes/fees to do so. It's time for the Thanksgiving sales currently, so I could replace them for $129. That was my plan until I started reading that the problem I experienced is extremely common. I'm going to look around at other options and I suggest you do the same. :-( They were good while they lasted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Ever!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ever wireless headphones! I did extensive reviews and decided on these and I’m not disappointed at all. I love how easy they are to put in. I love the sound. I love how they operate along side of apple like Siri etc. The one touch operation is so easy and convenient with both sides working separately yet together. I love how they work along side my Apple Watch and iPhone. They are such a great purchase in so many ways and I’m so happy I choose these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sound & Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one of those tech junkies that generally buys the latest even though I really don't have the need. All I can say about this product is WOW!!! I own the Airpods 2, Jabra 65T, and the Sony 1000X2 .... and these are perhaps my favorite. Yes the case is large and an App with an EQ would have been nice - but really not needed as these buds really sound great out of the box. Battery life, fit and perhaps the most important to me - sound quality - these are an absolute must buy.

    I would recommend this to a friend