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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1470 Showing 29,381-29,400 of 29,925 reviews
  • Rated 5 out of 5 stars

    Beats by Dre earpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear pod set ever! My third time purchasing this brand. They hug your ear so comfortably and delivers clear sound waves you could listen to for hours. All features controlled by voiced commands. Totally the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones at the gym and they are great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these, can’t wait to use them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Great to work out with! Others fall out of my ear ! These don’t ! Sound is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is perfect, good Bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best earphones I have ever purchased. I was skeptical about owning this piece, with price being high. I tried them on today. They felt a little intrusive into my ear, but I need some used to for this design, but I must say they are very secure, unlike my earpods, whereby I am always worried when I am entering the toilet to get that men's time at the little pool. If you are coming from Bose/Sony Product line, you would definitely like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. I even bought my son a pair and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this item!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item to replace older model. Glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic and super clear. They are comfy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Subpar overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Bose Soundsport Free Wireless, Apple Airpods, and these. So I have had a full range of experience with the wireless headphones that are supposedly leading the industry. Here is my take... Sound: Sound quality as far as clarity and range would probably have to go to the Beats. They sound very clear and give a multitude of "surround sound" feel when listening to all types of music. With that being said, they do not go as loud as the others and do not have as good of a bass feel to them. If you are a person that listens to rap or rock often, you will not like these over either of the other two options. For the full sound experience, I would go with Bose first, then Airpods next, and these last. Sound deadening: Bose by far! When the Bose are in your ear, you will not hear a single thing around you. Not your own voice, not the weights people are slamming around, not a car approaching and honking their horn for you to move, no whining children, absolutely NOTHING! Behind those, I would rate the Airpods and Beats are close to about the same. You will hear a bit of noise here and there in the surrounding areas but not really enough to disturb your listening. I do, however believe that because of the fitment and the way that the Beats burrow into the ear canal a bit better than the airpods, they have a tendency to prevent more sound from escaping. So in other words, you can still hear noises around you but the music or whatever you are listening to does not seem to lose much effect whereas the Airpods seem to need to be turned up just a notch to drown out sound. Bose, Beats, Airpods for this category. Fitment: by far these are the best fit. They hang on the ear giving you a snug, secure feeling on the ear. They do not hurt the back of the ear. They come with four ear fittings to adjust to your preference. I have used all three when I run and workout and these are the most comfortable when it comes to that. The Bose are a bit bulky and you will likely always have in the back of your mind that they are falling or getting loose, but in actuality they fit in the ear pretty well and never budged a bit. Still not as comfortable a fit as these. The Airpods come last in this category for me. They always feel flimsy in the ear and I find myself constantly checking the fit. I bought some aftermarket covers to help hook them in the ear which made them much more comfortable but I still feel uneasy with them in the ear. If you are really going hard (jumping, rolling around, many head movements and changing directions) I would recommend the Beats by far. Connectivity: Absolutely horrid. These headphones disconnect from my phone even while it is sitting right in my lap. I don't have to be far at all for them to just randomly disconnect for a moment or get really static like before reconnecting. There are often times when one earphone will not connect and the other will. Sometimes when I answer the phone through the phone or directly through the earpiece, they will pick up but there is no sound on my end or the callers end. More than on occasion the sound will completely drop from one earphone while I am listening to a podcast or music and I have to completely stop whatever I am doing to reconnect both. Not happy at all about this. Never had this issue with either of the other two options. Look: Airpods look the best to me, then Beats, and finally Bose. Bose look ridiculous because they are so bulky. The other two are give and go depending on what your personal preference might be. Overall: I paid way too much for this product for it to be sub-par. I do not like the sound quality as much as the others (because in my opinion bass matters) and the connectivity issues are a deal breaker for me. The last thing I want is to be hooking up a big fish and having my headphones suddenly drop the sound and kill my vibe. Definitely not worth the money over the Bose if sound and connectivity are big things for you at all. The only benefit this piece has over the others is the fit over the ear. Plain and simple. I recommend that you try other options because without a doubt these ratings are mostly based off of personal experience, but I can say assuredly that I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ever!!! This is my 5th pair, and I won't buy anything less. My Only issue is that I Keep Losing them. LOL!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to use and hoops over the ear with no pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love it, I have a pair before for about 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, would recommend good for work and workouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I own I had to get a second pair for the gym I love them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage. Stops holding charge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until they stopped charging. I have to double check every time I plan on using them to make sure they’re charged. One of the earbuds is always dead. I always make sure I place them correctly in the case and they still sometimes don’t charge. I’ve been very good to my earbuds. I shouldn’t have to charge them daily prior to use. They’re not worth it. Mine are not even a year old, and I only use them for an hour at the gym maybe 4 times a week. Garbage. They also have problems connecting. Sometimes only one bud connects. I have to place them back in the case, shut it, then start over to make sure they both connect. Such a waste of time at the gym, standing by the locker trying to get your buds to connect. Super disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Online pickup price only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was weird i had to do online ordering for store pickup to get the price. Actual pickup experience was fine though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Hate Relationship

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th pair of beats. I love the first year of it. Great sound, battery last all day, great connectivity. The second year, one stops connecting to Bluetooth or does not charge at all or the charge just last 20 minutes. Only recommend for one year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to work fine but i thought they would have a deeper bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds I've Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these the week they came out back in 2019 and still use them today. Never disappointed. Battery is amazing. Only thing is after using them almost everyday for the past 3 years the batter is bound to wear off. Ordered another pair and they're the best pair of buds i owned. Only con is that the case is a bit bulky but i got over it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. They fit well and stay on. Sound is clear

    I would recommend this to a friend