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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 29,925 reviews
  • Rated 5 out of 5 stars

    Excellent sound!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the first gen AirPods and Powerbeats 2. The powerbeats pro offer a much richer sound, battery life is not an issue since the charge in the included case just like the AirPods so it’s very unlikely that you will be hindered by needing a charge. I took them through a HIIT workout and had no issues regarding sweat or the headphones coming loose or uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do they hook to two mobile phones at the same time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can they hook to two phones at the same time thats all i need to know

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several others, bose, jaybird. first true wireless that sound good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair that I had foolishly left on an airplane, so I was glad to be able to get a replacement pair asap. They are comfortable, stay in well when hiking or riding my bike, and have good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The sound quality, the ease of carrying and all round bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. It’s our third pair and she goes through two pairs a day. The ability to charge them and adjust over the ears is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats headphones are perfect for me, I use them on a regular basis at the gym 5-6 days a week, they sound great, comfortable, and great. Highly recommend these if you’re looking for headphones to workout in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair. Best earbuds for exercising. Will stay on your ears because of the looped design. Great tactile controls and are better at blocking outside sound than most earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and has good audio quality. However the store had poor service and this is the second time that I have had a problem with getting my product from this particular store. Nothing against Best Buy as a retailer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky, expensive, big case, good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the airpods and these feel very bulky compared to them. The case is also 10x bigger. I didn’t notice much of a difference in sound quality compared to airpods except for these have slightly a bit more bass. I hate the case. It’s HUGE. It’s uncomfortable and it’s not something you’re going to put in your pocket unless you carry around a purse or a gym bag. The fit on these headphones is okay but they are not very comfortable to wear for hours at a time so even though they have 9 hours of battery life compared to 4 hours on airpods it’s not like you’re going to wear them for more than 4 hours at once because they’re way too uncomfortable to wear that long! I personally would get the airpods, they’re so lightweight and compact compared to these, as well as have a much more affordable price. The only reasons I would get these 1. You work out a lot and other headphones would fall out because your work outs are intense, and/or you sweat a lot. 2. You tried the airpods and they just don’t stay in your ears. If not I would just get the airpods. They’re so much more comfortable to wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i wear them every day. There great for the gym and work. Last me all day. Best buy got me them in one day. Great shipping service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buds…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds! BUT, I recommend getting the additional warranty (whether it’s Apple Care/Best Buy). The buds Lasted 3 yrs., then LEFT earbud stopped functioning completely. Went to apple and purchased new left ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BEATS are on POINT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put on and wear. They stay in when exercising whether I"m running or jumping rope, I like the sound and I don't feel like a nickel is stuck in my ear! Love my BEATS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel 4-5 countries in a year and always bring with me my Beats studio in my backpack and its a hassle because it’s bulky now I don’t have to worry about it because Power Beats Pro is small, compact and the sound is amazing.Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm wearing them right now and wow what a difference already! It only took me 2 days to exchange the powerbeats 3 for the pro's and I'll tell you why. The 3's we're hurting my small ears even after changing the tips. So IF YOU WANT COMFORT AND BETTER SOUND the pro's are a great investment. We'll spent shhhmonies. I do wish they were cheaper but oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different wireless ear buds in search if great sound especially bass but was unsuccessfully till i finally bought these!!!!! Price was what kept me away initiationally you get what you pay for!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Don't waste your time and money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unreliable, constant pairing and unpairing required. You must always have the case with you, as that is the Only way they pair. I have had atleast 7 pairs of Beats prior and these are the most frustrating unreliable sets yet. The quality is decent, the fit is pretty confortable but that is pointless as they don't always work. Apple purchased these with the notion that they would create a superior product and that is not the case here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones battery last 6 hours straight and are worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphone for workout

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone. works well with Apple products as it pairs right away without any issues. Only con with this is that this only charge with lighting port/cable and not USB C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity on the Dr Dre earBuds is amazing. I can work out without them falling off or losing one of them. After losing three sets of iPhone earbuds, my daughter suggested I try these. I wish I would have bought them sooner!

    I would recommend this to a friend