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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1484 Showing 29,661-29,680 of 29,925 reviews
  • Rated 3 out of 5 stars

    Great when it works, which isn’t often enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately another overpriced mediocre quality product from Beats. 3 out of 10 times when I pull it from the charging case the Left side has discharged instead of charging. 2 out of 10 times I have to open / close / replace in the box before both sides work when I am ready to start a workout. In the remaining 50% of the cases it works flawlessly. Very disappointing for such a high priced brand name product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Live Them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Easy to connect and good for workouts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay, the case doesn’t match the ear phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go! Fast charging case really makes a difference.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound great when they work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I actually bought these on the refurb page but this is a problem with the product design. These headphones sound phenomenal when you open the case, put them in, and they work. However, you’ll find that while the case is already large, it’s too small for the actual earbuds. Many times you’ll put the buds in for only one to work. Or neither to work. Why? One or both have lost contact with the pin tip sized terminals they charge with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Best Buy" in the world

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly staff. Extremely knowledgeable. Very clean store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is better than I expected earbuds could be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived fast. Sound is great. Feel good around ears and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have read in some other reviews sound quality is ok (lacks bass) and sometimes only one headphone works, then I have to repair/sync it up. This is frustrating because these are not the easiest headphone to get in your ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workouts!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Cloud Pink version of the Powerbeats Pro. And I gotta say, I love them more than my old airpods! Mainly because I used the AirPods for working out and they would ALWAYS fall out. But the Powerbeats Pro... They haven't came CLOSE to falling out yet. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds they stay on during a workout. Easy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good no problems . The sound quality is good not the best but good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. It beat all my expectations . I definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying another pair only issue Is battery’s went bad really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nene66

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, and had been looking for for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this over the air pods for sure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t get it..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of beats in the past, before Apple took over. Their sound was amazing and felt like I was listening to the band live. I recently purchased these headphones and I cannot express how disappointed I was after trying them out for the first time. The sound was flat and the treble was so intense I had to stop the music. It felt like I was listening to music in the bathroom. I’m not sure why people admire these so much. Flat sound. Too much treble. Bass are you home? I recommend the Bose sound sport wireless. I don’t care that they may not look as cool, but I feel like I’m in the room watching the band perform. The Powerbeats are too expensive and not worth the trouble. Do some research and get a natural and organic sound that’s rich, Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great, when they work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these for about 4-5 months and this review is based on that. How do they sound? Pretty great. I use them for music and podcasts when running and doing yard work. How do they fit? Fine for me. They’ve never fallen out and I’ve always felt they were secure. Battery life? Seems to hold up well. I can wear them almost an entire workday listening if they’re fully charged. Issues? Getting them to charge is a huge pain. I often put them in the case to charge overnight just to find in the morning that one of them hasn’t charged at all. So either you have regular periods when you can’t use them, or after putting them in the case to charge you have to go and verify on your phone that they are actually connected with the case. Sometimes you take them out and only one of the two will connect. I’ve always been able to just put them back in the case then take them back out again to correct the problem, but it is frustrating if you (for instance) were going to go for a run and only start your music once you’re outside just to find that they’re not working correctly and you have to go back in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Old Technology and being discontinued this year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. I paid $126 two years ago. They are marked up and then so called discounted. These are being discontinued the end of December 2023.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfect. I use it at gym. I ran with it no problem. I will definitely replace it when it gets old.

    I would recommend this to a friend