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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1493 Showing 29,841-29,860 of 29,927 reviews
  • Rated 1 out of 5 stars

    Didn’t work gor me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable even after changing the ear cushioning out they were still very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware, Earbuds are NO GOOD!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the PowerBeats Pro on 12/26/21. Had to have left earbud repaired on 6/12/2022 because it stopped working or charging. On/about 8/22/2022, the right earbud stopped working. Today, the left earbud stopped working. Neither one of them will charge. The earbuds did not last an entire year; they were a waste of my money. I will not buy them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working properly after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped connecting properly to each other after about 1 year of use. and replacement from apple via chat or Genius bar is 250-350 for the whole set when a brand new set is only worth 170. Not worth the buy in my opinion if it only lasts for a year. Was only used in the gym, never swam in or dropped so not sure why the poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not loud, and they hurt my ears after being in for a while threw out the day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After week problem with right earphone does not connect..have to pair each time it is used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy. Get anything else.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for a year and the head phones fall out of charge in the closed case. So the connect to my phone when case is closed and then do not charge. Please buy anything else. If beats reads this i would like my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great but I'm lucky to get through a full song before losing connection and spending the next few mins. getting a connection that will last longer than 5mins. If you like good sound and only listen to 1 song at a time that is under 5mins these might be the headphones for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Winning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves working out using them. No movement during heavy lifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall phenomenal awesomeness could ask for a better wireless ear piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, worked instantly, sounds great, go get them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries do NOT charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it charges the battery in the case. The charging mechanism is the worst I have seen. After 6 months I stopped using this one, and now after 2 years, these devices do NOT charge well at all. A real pain... BUT when it works it is one of the best! But unfortunately I do not have the batteries charged!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great sound. Dont fall off like others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing issues all the time...annoying and inconsistent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these until one of the ears broke. It does not work at all. I had seen a bunch of reviews about them breaking and thought i would be the exception but after about a month they broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GOT GLUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time I have purchased these headphones, both times the letter “b” on the headphones comes off. For the price of the headphones you would think they would use a better adhesive. The sound quality over time diminishes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More like PowerIssues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issues from dropping connections to not charging in the case because the headphones don’t lock in. I hate these, they’re not really sweat proof if you’re putting in real work. These have ruined one too many workouts so im switching to something else. Save your money, these aren’t worth $200 not even close.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues after 2 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones and fell in love. They stop playing music/media when you remove them from your ear so you never miss a thing..... I am not even a full two weeks into owning them and the left earphone is bugging out. Music won’t play however an annoying Morris code noise is distinctive... the controls are on the left earphone are still working.... going to take them back and see how Bose did with their truly wireless headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one would hardly play, I liked the way they sounded when they were both working. I'll stick to my studio wireless for now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product! Replacement case $99. :-(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ain't cheap. "Purchase" does not fit the bill here. "Invest" is the more accurate verb. Just imagine...$349.99 for headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way these reviews are real!! DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 3 months ago and have used them 6 times and 5/6 times the left ear bud disconnestcs and you cannot reset them with the charging case which is complete madness, so I have been stuck midway through a 5 mile run with no music. For $250 these things should be such a headache.

    No, I would not recommend this to a friend