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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29900 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 29,899 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds Grwar But Charging a Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the earphones and they sounded great. The one thing I couldn’t get over is the charging via lightning cable. I left it at home and couldn’t charge it. USB-c cables all over the place for pretty much all of my devices. Wish this came with that capability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent for work outs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great for work outs. They stay in the ears and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Awesome sound! Love this so much it’s our 3rd pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What AirPods should have been

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few weeks since I bought these. I use them for my runs and gym sessions. Excellent battery life. It took some getting used to for the fit for my ears but very comfortable now. They don’t move at all while running or working out and no sound quality issues with the sweat. Easily connects with my IPhone due to Apple’s M1 chip. Also like that I can control volume on the unit. Minor gripe is the bulky charging case but not a showstopper. I was able to trade in my old Bose Soundsport earbuds thanks to the Best Buy trade in program. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend and he LOVES them since their not that hard to lose them. Long battery life and he literally uses them every single day. He loves how comfortable they are and the sound is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! They work so good I recommend excellent quality it hears really good even for talking.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    It was great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how good is the connection and the sounds , i highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 4 out of 5 stars

    Not bad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, seamlessly connects to iPhone, which is a huge bonus. Not super impressed with the battery life. Even sitting the in the case in my purse they go dead pretty fast considering they are not being used. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best purchase ever !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted new earbuds since my old beats broke. I was temporarily using my boyfriends jbls and they did the job until I forget them at the bowling alley. They fit snug in my ear and are easy to use. Overall love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro Ivory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lost her previous ones so I bought these and man they are a huge upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and perfect touch on design and excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. The noise canceling feature is essential for everyday use like focusing on my work tasks and working out. The silicone earbuds do hurt my ear from wearing the headphones for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased probably 3 of these headphones for myself as well as gifts for others! I absolutely love them and they last forever. I’ve even accidentally put them through the wash and they still worked perfectly fine afterwards. Definitely recommend these over any apple AirPods or other wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, light weight, good sound quality, and easy to pair after setup.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Overrated?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for phone calls on an I-Phone Hooks are a winner for workouts Mediocre in every other respect The LEFT a headphone after time goes from 100 to disconnect in 58 minutes. Right headphone goes hours. That is truly odd.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the gym or people on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose soundport Bluetooth headphones 3 years ago. Although they lasted and did their job, problems arose that frustrated me shortly after the purchase. I finally decided to go and get myself some new gym headphones. Queue the Powerbeats pro! I did a bit of research and settled on these. I’ll be the first to admit I’m a sucker for a name brand and I also sport Apple products (Apple bought the beats brand) Part of the price tag reflects the brand name, you essentially pay for the name. Which is fine for me but others aren’t fans of that. The fact Apple now owns the Beats brand made my experience completely seamless. I literally opened the product up which had a decent charge ready to use. And upon bringing my phone into close proximity; they pared and a cool UI option popped up on my phone giving you battery life info and connectivity confirmation, with out any additional effort my headphones were rdy to go. Really convenient! The battery life has been above average so far added with the fact that the case charges the headphones. The sound quality encompasses the sought after deep bass driven Beats audio signature. Which isn’t horrible, although some prefer a lighter tone or brighter signature. A huge plus for me personally was the over the ear hook. I mainly use these for the gym and other headphones have always become loose after rapid movements or breaking a sweat. These simply stay where you need them. I’m able to be 100% free with movements and sweat hasn’t caused any shifting of falling out. Over all they have been a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than the EarPods for workout purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the apple EarPods I used to use at the gym kept falling out/move out the place, in my ears when I worked out or running and weren’t Loud enough for the gym noises! These are perfect as far as sounds it literally blocks everything out, the only issue I have is that the left earphone doesn’t seem to attach to my ears like the right ones, they constantly fall out if I don’t take my time to wrap my ears around it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    nice sound, good bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to use these when I go for walk. Good battery life too. Nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great I don’t suggest getting the geek squad protection plan because as long as there is a apple warranty Best Buy won’t fix and by the time the apple warranty is up so is the geek squad so basically you can save a little cash by not purchasing the extra protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones yet. Sound is amazing. They stay put my whole workout.

    I would recommend this to a friend