Customer Ratings & Reviews

Don't waste your money. They work fine at first they then lose audio in one or both of the ears. You can send them back to Apple pretty easily but they return them in the same condition. see video below. https://www.youtube.com/watch?v=ET0C9nhExZE Exactly my problem, You been warned.

!!!!!!!!!!!!!…………….I love them ……………..!!!!!!!!!!!:;

These headphones SUCK. After a month, the earpiece can’t charge anymore. It breaks every time. It’s my third pair and the same thing keeps happening. Save your money, just buy AirPods

I bought a second pair,both had the same issue,battery life only las over a year,i paid for extended warranty, i sent them to apple,now imhave to wait 5 to 7 days to receive them back

These will not stay charged in the case. Ive had the worst time dealing w/ this especially before a workout. The shift off the 2 prongs inside easily.

After the last up date, the right ear phone shuts off after a 1 hour and a half. I have 2 sets they both do the same thing.

Wow, 250$ for this. Everything is great except. 2 blocks from home one ear isn’t working. The ONLY fix is to go back home, stick it in it’s giant charging box and try again. RIDICULOUS!!! Happened twice in 7 days. Bye bye doctor.

One of the earphones stoped working not even a month of use

Worked for 1 year now only charge for 1 hr usuage. There was a Class Action suit againt apple, they had to pay claimants $189. If id known id not have bought these

These are awful, quality really went downhill after apple acquired them, so many better options within rhis proce range. Avoid at all costs.

Bought 2. First one replaced under warranty. 2nd one, one side stopped working but charges. Reading blogs states it’s a problem after firmware install. These don’t last!

We tried to get to work but one side did not. We returned it.

Always been a Bose customer but tried these due to price point. The fidelity is auwful, almost no low end. I’ve had $29 wired skull candy that sound better

these are TERRIBLE when i go to work out one ther is always one earphone that is not charge not charged I've switched them out once already its very frustrating listening out of one ear NEVER had them both working DO NOT BUY

Discontinued end of 2023. Price is way to high for a product that is being discontinued end of 2023

The left ear bud stopped charging and will not connect to the charging box. I called customer sercice at Apple. They said i was out of warranty.

Mine reports that I am connected by bluetooth but then looses audio and i can't get it back without refreshing the bluetooth They are also really uncomfortable

Not good quality sound, I tried to get my money back but it was too late

The battery drains very fast with no way to fix issue I wouldn't buy again

They’re great when they work. But mine CONSTANTLY pause while I’ll listening to music, podcasts etc. It’s absolutely maddening!