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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 30031 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1502 Showing 30,021-30,030 of 30,030 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Price gauging based on the color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is disgusting that this company is price gauging based on the color.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine for several years and they have not worked well from day one. Returned my first pair thinking that they were defective. If I have my phone in a belt clip on the back of my shorts the signal to the headphones cuts out repeatedly. I have to have the phone towards the front of my body in order for these earphone to get a decent signal. When gardening and bending over this does not work well. Do not waste your money on these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 Broke Pairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re are non adjustable sound which is well behind other buds. While using one bud the sound quality is greatly reduced. After one month the left bud began humming. Not long after it is out. Sent back to Apple and have been waiting a total of 9 days so far for a replacement. While waiting the right bud did the same. Terrible ear buds for the price. To add my wife’s left one started humming. It’s now in apples waiting list.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s SUCKS FOR 249

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this ask a gift last year. May start using July luv them at first but a few months later start having problems with the right ear one didn’t return Thought it was going to get better wrong literally a little over a year later going in and out sucks for 249

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a year after purchase the left side has completely shutdown. Have not put it through any extraordinary situations and just started really using them during the pandemic. Going to be switching to Jabra

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrible. Not sure if I got a defective item.. won’t stop playing music when I press the side button. Not happy and want a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolute trash! Do not buy!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They Hurt!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return these asap. They really hurt both the inside and outside of my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would love to try it but could not buy it becuase i dont have that type of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than a year. Only used them 1-2x per week.

    No, I would not recommend this to a friend