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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 29,904 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    New Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, they connect automatically and I don’t have to worry about them falling off when I’m working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have top quality sound and build. I bought these and the Bose QC ii and honestly these are better in my personal opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    It’s okay...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought these because no other wireless Bluetooth earphones offer the secured feature from the fins. I just sent mine out to Apple since they were defective. My left earphone just stopped working, and this is an ongoing issue with these earphones. Kinda sucks that one would pay $250 when in all honesty it’s just not worth that much. The sound is great, but not as loud as I’d like it to be. The fit is perfect, but can hurt a bit after wearing them for a while. The case is a bit too big, it’s like walking around with a tennis ball in my pocket. I wish Apple made their products as good as they used to be when Jobs was still around. We just want our money to be well spent.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Apple friendly headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally acquired these headphones to replace my Beats solo 2’s. They have a noticeable bass and have sensitive pause/ play button’s.sometimes they have issues connecting. I also wish there was a way you could easily tell the life of the battery level instead of opening the case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching for years I finally found the solution. I have not found any headphones that are comfortable and don’t fall out while I’m working out. These are fantastic and work great with my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband as a Father’s Day gift. He had been wanting them for awhile. In the past I’ve he’s had other beats, but he liked that these were completely wireless. He absolutely LOVES them he uses them when he cuts the grass & while at work. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because of the name and no wires. The sound is good and the charge seems to work well after one month of use. The only thing I don’t like is there is not an app to adjust sound, quality or see what the charge level is at. For this price there should be an app for these necessary items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear Phones for Active Lifestyle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro is an outstanding ear phone. Sound Quality is exceptional, comfortable to wear and will not fall off during exercise. Voice acceptance of phone calls is a great feature. Definitely recommend this ear phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Sound and Feel / Technical difficulties

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great just like you could expect from a Beats product. Felt good to wear for extended periods of time but the lack of active noise canceling was a missed feature that would have made them perfect overall. Unfortunately I ran into multiple instances where the headphones would not connect and while speaking on the phone the mic would just stop working until I disconnected and reconnected them back to my device. I must say when they were working properly I had no complaints and the reason for 3 stars was the connectivity issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, especially if you are looking for something to drown out noise in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife this pair. After that purchase I went ahead a bought a red pair for myself. Was a little upset the color I wanted was out of stock, but not a big deal. I already have Apple AirPod. I like them a lot but when I started running this summer as I would sweat one of them would always fall out my ear. With these I don’t have that problem. I will say you have to get the beats pro in your ear just right to get the full sound. The different size cushions help to make that possible. No falling out the ear anymore. Love the volume control on the earbud too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are sleek and compact. Great for walks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.....but no.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED everything about these. I loved that they each had their own volume and pause / answer button. The sound was good for me (not an audiophile at all so it was never an issue for me). I loved that if you took one off, it would pause itself and that itd star up once you popped it back in. There was a lot to love about these. .....that being said, never in my life have I had such bad headaches. The first few days I had THE worst headaches and I had no idea why only to realize that it was the headphones! I bought these so I could listen to music at work upwards of 8 hrs on and off (not for working out like most people) and they hurt so much. And I know it was this paid bc my old bets never gave me a problem. Honestly, I loved them, I love the idea and I'm hoping they make a new version but I ended up returning these. They cost too much to just "deal" with the pain. I asked 2 other people whom I found out had them and they agreed about the headaches. I was so bummed out. If it wasnt for that, I would kept them 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love these they are the best ever. It allows me to do different other things on my job while I am on calls. I work from home so I need these so I could have my hands free and be listening to my clients and typing at the same time without my phone falling or hurting my neck. Thank you Best Buy for the best ear experience ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Heads phones I’ve had. I have the issue of earbuds staying in my ear. I freaking love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, functionality, and design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually efficient noise cancelling. The bass is really good with these earphones and the sound quality is super clear. The hook design really makes sure the earphones stay on the ear and that makes it easy to exercise, dance, or do any kind of work, as is it's intended purpose. Battery last for super long so I can basically listen to music for hours on end with no problem. Comfortable and overall a 9/10 set of earphones. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds the best.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for someone and they said they are some of the best earbuds! Airpods are in no comparison, this is how much they loves these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for quite a while and they work really well. I like that I can read the battery level, although sometimes it is a little hard. The little rubber part that goes into the ear falls off frequently but I always find them and put them back on. It is best to always keep them in the case when they are not in your ear. The battery lasts long enough. I use these at work and I usually don't have to think about recharging them during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I’ve purchased. This is the only headphones i need. Great for when i work out for listening to music or answering calls. Even use them at work sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is really good, with perfect sounds. Minimal bass. Works great Alexa. Fast charging with long battery life. Great product.

    I would recommend this to a friend