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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29905 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 29,904 reviews
  • Rated 5 out of 5 stars

    Beats pros

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and exactly what my husband needed while working at his lanwn care business.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    BANGING SOUND AND PERFECT FIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny awesome sound quality and battery life and the best part is they never fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    OK - not great ear phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this instead of the Apple Pods - the sound is good - I think I will go back to Apple however - they tend to not sit well in the ear as the around piece pulls it down when you try to exercise and especially now with COVID my mask keeps pulling them out.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones do stay in your ear, they don't come out. You will have to make sure you have the right fitting or else it will feel like the headphones don't have enough bass. I read some comments of that and once I changed my earbuds the music was much crisper and had bass. The primary reason I got these was because of the battery life. I was hoping the fitting would work out great and it did however after about 4 to 5 hours, I would have discomfort. Now you may say that's not the makers fault but I wanted headphones that I can wear for hours upon hours. These headphones had everything I wanted. Another thing which factored into the rating was sweat getting into the headphones. I typically do an hour on the StairMaster and I do sweat a lot so maybe that's a me problem and not so much the headphones. Nonetheless I did want to include that here for anybody who is looking for headphones to work out with. I did eventually go with the airpod pros specifically because I wanted comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    VERY COMFORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE POWERBEATS PRO GREAT FOR EXERCISES AND MORNING WALKS THANK YOU TO BEST BUY CUSTOMER SERVICE FOR RECCOMENDNG THIS PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphone for people that practice sports.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my son and he loves it. The sound is great and they are better than any he has used in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve been able to get my hands on them I’ve have used them everyday for the gym the past month that I’ve noticed a couple issues, one of them being is the way to charge them, sometimes after you are done using them when you put them back in the case even though you feel it get held my the magnet it doesn’t always charge, I always have to double check if they are charging because it doesn’t connect properly. Have had a hand full of times where only one bud is charged and the other one isn’t but they do charge really fast so I was only using one bud for 20 minutes to have enough battery for my whole workout. Another issue being if you have an iPhone device it doesn’t always automatically connect to the same device , I had to go back to my car open the case put the buds back in and they connect. But other then that they sound great, have good bass I love how they have volume/ pause and play on both sides not just one, they don’t fall out of your ear. The price is a little high but you got to pay to play I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy...but you get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried and returned 4-5 other brands before finally deciding to splurge on these. Glad I did. Yes they're pricy, but if you're looking for true wireless earphones just save yourself a lot of time and trouble and try these. I've always had major issues getting earbuds to fit snuggly in my ears, which is essential for good sound, but these are great. No pairing issues at all with my Note10+ 5G, and they sound great right out of the box with perfect bass/treble ratio without having to play around with Presets or EQ settings. Also love the fact that each one can be used individually, which helps for phone calls...calls have been clear and steady on both ends as well. Charging time and battery life is super. It proved to be a challenge for me, and many others I've spoken with, to find true wireless that were satisfactory and had no issues, but these have proven to be the perfect ones for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My favorite headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a ton of true wireless headphones. These are the best. I’m a gymnast and I’ve worn them while doing tumbling and different workouts and never once have they fallen out. I’m buying another pair for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats Pro Totally Wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Stay in place when working out and running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These beats are the best yet. Definitely recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a substantial discount by purchasing the orange ones, so ended up returning these for the hideous color Ha Great earbuds, however. It's been over a year and still love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and bright sound. Not noise canceling though. Ear clips are great for wearing while working out. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect headphones for intense workouts Comfortable Stays in ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functional pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Beats by Dre Powerbeats Pro and they have quickly become my go-to running headphones. They are perfect for working out and running since they stay securely in my ears even during intense workouts. The sound quality is great, not the most accurate pair I have but are very fun sounding. I highly recommend these headphones to anyone who is looking for a high-quality, reliable pair of headphones for their workouts and runs. They are definitely worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, good sound quality and super long battery life. I wear them for the four hours I am playing golf with no ear fatigue or pain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds . My favorite so far. Had the AirPod pro and prefers that one 100%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro are Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are great. Good battery life, great wireless charging case, good sound, and easy to work with especially when using Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when I go running or work out. They are awesome! Great sound, never fall out or slip from my ears. Battery life is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fell short of my expectations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned two pairs of ear buds, one AirPod and one Airpods Pro. I bought the Powerbeats Pro, considering the good reviews, and since the produft is manufactured by Apple. I could not be more dissapointed. The case’s battery does not last 24 hours. So be prepared to have a charger with you at all times. The battery life of the buds themselves is not great either (compared to Airpods). The sound quality is fair, not great, and offers no noise cancellation, besides the seal of the buds in your ear. The connectivity is also terrible. I frequently find myself resetting them and repairing them to my iPhone to be able to use them. Also, they get disconnected very easily, even during a phone call. I never had connectivity issues with my Airpods. The only good thing I can comment on is on the fit. They fit great (after adjusting it for a little while), and won’t fall off your ears.

    No, I would not recommend this to a friend