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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 29,925 reviews
  • Rated 4 out of 5 stars

    Hurt my ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones hurt my ears too much. I had to return them. Sound quality was decent but comfort was not

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect active mother's day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom on mother's day and she loves them, exactly what she was looking for while she does her workouts and jogs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my beats. I had bought a pair in 2019 and knew nothing about them and my son seen them and wanted them so I gave them to him, after I researched them I finally got a pair and I wear them all the time. The best pair I have ever had and I wouldn’t have any other pair ever. The quality is so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are sleek and compact. Great for walks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to replace the old beats headphones and these onea are such a huge upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would Like To Give These 5 Stars

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issue with the Powerbeats Pro is the connectivity. I would think Apple would have this aspect down but this is a major issue with these earphones. They pair easily. The charging case is great. The earphones are comfortable to wear at the gym, outside working out, on planes, etc. But you will find that you put them in on random occasions and the right ear won't connect, or the left. You then have to delete from the Bluetooth and pair them again. I have taken one pair back to Apple since it came up a few times and I was past the Best Buy warranty period. Apple fixed them. I have read others online with similar issues. I have updated the software as well. I have purchased three pair and all have done this. If it was a pain to reconnect or correct, I would just say zero stars but connecting and correcting the issue is quick and easy. Just not what I want to do when I first get to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another pair because It was time for a new pair. Works great I love beats and also they are great when I work out. They are noise canceling so I don’t hear others when I am getting in my zone. Keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a sound quality and design exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and the overall the design is handy and charging and everything is great and super easy. Though it is bit expensive worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds so good and it’s somewhat comfortable and I like the style of it”. I truly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best fit for exercise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good one for exercise and sound is very nice but it will be 5 star if it have noise cancellation also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They deal with sweat well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Good quality! I go running often and they deal with my sweat well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted these earbuds by my son for my birthday. They have amazing sound quality. I had an issue with one earbud and contacted customer service. they were extremely helpful in resolving the matter immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! I take them everywhere, I can talk on the phone or listen to a podcast anywhere. Battery life is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY THESE NOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gREAT HEADPHONES, BETTER THAN AIRPODS IF YOU ASK ME :)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. Easy to connect to garmin and samsung phone. Music is clear. Have not tried to do intense work out yet but stays in very well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect Wireless Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for working out. I have a hard time with headphones or earbuds staying inside my ear when working out. If you are torn between these and the AirPods, these have better better life and last longer. I can run, jump, and skip in these without worrying about them falling out and the sound quality is great as well. I thought I would like Bose more but these feel more secure when I work out. They are also great for working from home since I can use hands free to pause my music to take a call.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit good and I like that the hook over the ear. They are great for the gym. Sound quality is way to light on bass for the music I listen to. Disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    18 year old son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to wear at work and when he works out. Says they stay in place, keeps a good charge, and the sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair.. the performance of these is second to none.. I use them at work, at home and the gym. They are especially good for working out for me because of the over ear design. The only complaint is that they seem to have a suspect battery. Don’t get me wrong.. you easily get 8-10 hours on a charge, my issue is the overall life… hence this being my third pair. Over time the charge life gets a bit shorter with use. But these are far and above the best earbuds I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome for running

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and they stay charged for a very long time. I am a runner and these are perfect light weight and stay on.

    I would recommend this to a friend