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Customer reviews

Rating 4.5 out of 5 stars with 29909 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 29,908 reviews
  • Rated 5 out of 5 stars

    Powerbeats Pro vs Apple Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I was extremely tossed up between which earbuds I should buy. Powerbeats Pro OR Apple AirPods. I watched a bazillion youtube videos, fell asleep reading reviews and spent a lot of time in the Best Buy stores. Here's what it boils down to. They both are great but I decided to go with the Powerbeats Pro because... after owning the Apple AirPods (older version) the right one kept falling out of my ear. Now I know the new Pro version is designed differently, BUT in the back of my mind I was always concerned it would happen again and at the price they are at, I didn't want to chance it. The security of having these hook around your ear is not only comfortable, but it's a sense of security PLUS the battery life is a lot longer than the AirPods. SO..... After wearing these, I am very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. We like them and all Beat products as this is the fourth product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great sound right off the bat. I purchased these shortly after my son's got them for their bday gift. They raved about them so I purchased my own. I like them and I have small issues with them. I'm still getting used to the settings on the earphones. They have a good range away from the main music source, but even at close range it disconnects randomly sometimes. Adjusting volume from the ear can be tricky, set it right through the main source first or it will blast in your ear, some songs are naturally louder. They do come with adjusters for the inside of your ear, if you wear glasses, the hook over the ear is uncomfortable with the glasses on. I do love that the box they come in is actually a charger as well. When connected to main source, it'll show the charge of the headphones and box. I like them, my boys love them and use theirs daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are very nice and very comfortable. I have air pods that I would keep having to jam in my ears, they just won't stay in so I bought these. The only problem I have had is that when I get to the gym, I go to use them, and only one side is working! They are fully charged because I always have them on the charger. Then the next time I use them, both sides are working, the next time only one side, etc. Hit or miss. Not sure what's going on but it's very frustrating. I googled the issue and I will try and reset them, but I don't think for the price, having to reset them all the time is going to be enjoyable. They also aren't very loud, good sound but not very loud which I guess is good for my hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak battery life, decent sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fall out during exercises and would be a good fit for the gym and two hours of listening, but that's about it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the wires ones and loved those but when these came out, had to get them because my AirPods always fall out of my ear when I’m working out. These fit snugged and adjustable to fit better. I have an iPhone so these work perfect with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Package handler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb!!! The sound is the BEST! IT blocks out all the noise in my employer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these stolen out of my car otherwise id still have them, and i should have bought these again but i wanted something smaller(my mistake). Now these Beats ear buds are Amazing. I have no complains, never lost them & easier to use then the newest apple earbuds pro that i own now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earphones for active people

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for about 4mos now. At first I thought they weren't working well with my phone (Google phone, not iPhone) but then they got their firmware update. They have been amazing since. I originally got them to replace my old headphones for gym use but have been using them fore more than that. They have great sound and solid bass for how small they are. The auto-pause when it sense you took one out of your ear is a great feature. Having the volume on both earphones is nice, along with the pause/hang up button. They fit great and don't feel cumbersome in your ear. They are a bit pricey but I think they're well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My only choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice to work out in, these are my second pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're earbuds and stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sports earbuds and have a better bluetooth phone/wireless function for chatting hands free than I expected. They may tend to have issues with dropping the bluetooth connection when they get old. I have an extra pair which works for a few minutes and then drops out randomly and no firmware update or hard reset does anything but they are good while they work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beyond my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of SENNHEISER earbuds buds great quality I really love the sound quality best pair of earbuds I ever purchased purchased the BEATS PRO about a month ago I really don’t leave home without them the quality is all around great the quality the comfort and the price are all cons for this product not to mention the easy automatic connection to my device my on the go pair because it sits comfortably in and behind my ear don’t have to worry about loosing one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best iteration of the Power Beats line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Air Pods and I love them, the shape fits my ears fine so they were my favorite wireless earbuds. The big issue being the short battery life, which i countered by using 1 air pod at a time. The Power Beats fixed any issues that anyone would have with the Air Pods, the only caveat being the Ear Loop design, if you are not a fan, you might not like these. Also since the battery is bigger the case does not give you as many recharges as the Air Pod case will, which isn't a big deal because I get about 12 hours of life using them at 50% volume and it seems like 8-10 hours at full volume, which I never keep it at that volume for long periods as I don't want to accelerate my hearing loss. Lastly, the audio quality is much improved in every area compared to the Air Pods, the sound stage is very good noticeably better in the lows and the mids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro are Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second pair - the dog got my 3 year old original pair. I love these things. The sound quality is great. They connect quickly and easily and sync automatically between my iPhone, iPad, and Mac. Either left or right can be used independently. And importantly for me. . . they wrap around the ear. Regular ear buds don’t stay in my ears. I strongly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously LOVE these!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these Earbuds...the built in loop keeps them securely and more importantly COMFORTABLY in my ear. No complaints on sound quality either listening or taking/making calls. Easy connectivity and the long battery life are what really make them the perfect solution I was looking for. I personally do not have this problem but I have seen others complain about their lack of water-resistance. I do intend to start using them during work-outs so I hope this is not their downfall. If your intent is just to have a secure bluetooth experience without the fear of losing an earpiece. These are the earbuds for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats could have done better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure these are worth the hefty price tag. They have a good quality construction and design, but the sound quality leaves a lot to be desired. The max volume seems very low; I can still hear everything going on around me. Even if they’re not intended to be noise cancelling; you shouldn’t have to max out the volume to be able to hear your music on $250 earphones. I’m not a loud music person at all and these underperform in the sound dept. I had Bose in-ear phones previously, and the sound quality was what I expected for the brand and price. The connectivity gets glitchy too as they sometimes don’t connect to my phone or only one ear connects; requiring me to put the other one back into the case for a few seconds for some reason to get it to connect. I also wish they had a better microphone for phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stays in place beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit prominent out the ears but very stable during activities. To me, the sound was good but AirPods pro better, especially mid and upper ranges. But not a dealbreaker if you want stability. Also not noise canceling but still decent noise isolation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earphones everyday. They are great for commuting and also stay in place while running. I’ve used them during phone calls and people say they can hear me clearly. Easy to set up on iPhone. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect sound is the best I could buy I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement set. I’ve owned the first set 2+ years and when I lost the case and one bud. Aaagh! I bought another as I liked them so much. The battery life is 8+ hours each and can be worn separately as that is required were I work. They beep once at about 5-10% battery remaining. My old ones did not do that. This allows me to change buds without missing a word. I use them mostly for audio books and pod casts. The sound is very good and adjustable on the bud and my phone. They connect almost flawlessly. They stay on my ears with my glasses and head gear. Though hair nets will snag them if I’m not careful when I remove the hairnet. They work great for calls too.

    I would recommend this to a friend