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Customer reviews

Rating 4.5 out of 5 stars with 29916 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 29,915 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Terrific earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit snugly - excellent sound overall with long battery life - easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for Exercise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked great, even when running or lifting weights. They are so much easier to use than my last pair of wireless headphones I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a birthday gift for my significant other and he loved them! They’re definitely an upgrade from his old Powerbeats 3. Only downside is the case is a bit bulky

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only great thing about these are that they stay on/in my ear because of the hooks. After a while the Bluetooth connection can be a hit or miss. As long as you’re not rough with these you’ll be okay since the materials used to make these are not great at all and that’s all I’ll say about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats earbuds are fantastic. The clarity is superb. The Beats earbuds are comfortable and come with several different sized ear plugs for a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an earbud that works for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying almost every other style of earbubs on the market, these are the only ones that stay in place literally all day. When I'm not actively listening to them I turn it slightly so that its not in my ear canal and I can hear my surroundings but they never fall out. I love that!!! The only issue I have is when I use the left bud it doesn't always connect automatically when used alone but its a quick fix by going into my connected Bluetooth devices and reconnecting, the right ear connects automatically every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and volume. Love to wear these while I work out. Always say in my ear with a comfortable fit. Definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece when working out music and receiving calls

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Great integration if you're an iPhone user. No app required and they synch right up with iPhone and Apple Watch. If you hold your phone near the charging case, the phone will automatically show you the battery charge on the headphones and the case. Comes with a USB to lightning cable for charging and other lightning cables work with the charging case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrsded from the old beats workout hesdphones and these are so much smoother and bettet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great WHEN they work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...WHEN THEY WORK. They won't hold a charge, the headphones themselves or the case. I charge the case completely and go to use them and they never charged. I have been dealing with this for a year now and it hasn't gotten any better. I also can't get help from Best Buy as they state I have to go through Beats. When I get ahold of representatives with Beats, they tell me they can't do anything about it because they were purchased through Best Buy....these aren't cheap headphones and I can't get help. I feel like it has been nothing but a huge waste of my time and money.....very disappointed!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved mine for 2years unfortunately they stopped charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds, i am a carpenter and i always worried i would lose them but a guys gotta have tunes to get through the day. These stay on all day during tough physical labor and never miss a beat. Have never even come close to falling out nor have i ever worried. They deliver crisp clean sound and last my entire shift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second order of these items. I find them to be conformable, very clear and good for background noise cancellation. Over time (18 months) I did experience charging and discharge times to be different between the two ear pieces (one would die but the other would last slightly longer) but assuming that is a battery issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality. I would recommend that if you glasses you are able to try them on before because they can be uncomfortable after sometime.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair! I had my first pair for years.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wireless Beats Pro winning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and making calls. I prefer them over the Apple AirPods. They stay on/in ear more securely and the microphone is not overly sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the AirPods to these beats and I will never go back. -The battery life is much better than the AirPods. -Exercising, doing things around the house, anything and everything is easier because you don’t have to worry about the earbuds falling out of your ears! -The noise isolation makes your music come to life. -The addition of bass, in comparison to the AirPods, makes the beats sound way better than the AirPods. Oh and don’t listen to all of the reviews, the bass isn’t so significant that it is overbearing. -The buttons make controlling your music a breeze. Once again, much better than the on-device controls on the AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a Christmas present from my husband. He wanted to upgrade my older wireless headphones. He chose wisely. So far they are working well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Replaced Defective Pair - Replacement Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ease of use when working. We had to return a pair which stopped working within two weeks.

    I would recommend this to a friend