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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 29,925 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew they were gonna be great but never imagined they would be life changing I cant take them off more than half the time best purchase I've made all year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones, one problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, coming from and android phone, the sound and features these headphones have made me buy them. The sound is great, having good bass and great highs. The battery life is amazing, i some nights forget to plug them in and theyre good to go the next morning and day. The fact that they last at least 8 hours out of the case is incredible. I would recommend these to anyone AS LONG, as theyre aware of a major problem with these headphones. The major con: These headphones sometimes wear out on the contacts. Sometimes the left side needs to be wiggled into place, and it falls out of the place as i shove it in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Failure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and blocking out noise. This is my 1st pair. I have 4 sets in total. Replacing this set because the batteries will not hold a charge anymore. 3-4 yr battery life. My other sets are still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Zoom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter before she resumed university online. She has 3 roommates and her Beats seem to help her hear her profs and instructors with clarity. She can also hear other students within her classes and participate in discussions. She also uses them to listen to podcasts and music when she exercises and cleans. I have not heard any complaints or negatives. She definitely appreciates being wireless. I am thinking about getting a pair for myself to use with exercise and online meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recharging can be tricky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice, but it's easy to place them back in their case -- which acts as a charger -- and not have them completely connected for recharging. The second or third time I used them, the left ear was already down to 19 percent with the other charged. I thought they were faulty, but believe I just didn't full connect it to charge. There's a click that happens.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Can hear what my callers are saying without any issues!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good my 2 problems is the case I wish it was like a AirPods case designed but of course the over the ear design will remain the same and add the case where you can add a hook around the case as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds great and was easy to set up. The main purpose for the purchase was to use the wireless mic for my wife's online virtual teaching. It worked great on the cell phone. The sound quality was great and the noise cancelation was noticeable on the other end of a call. Unfortunately, I could not figure out how to connect it to her laptop. User error, nothing wrong with the headphones. Could not use it for our intended purposes so I returned it. The return was easy as well. I love shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Familiar Faces

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the wireless powerbeats which previously had another design in which a cable wrapped from one end to the other. This is the latest model in which each piece is separate. I like this option best since the wired version before might get caught (if laying on your back) and snap. The case to these are a bit larger than most people would like, including me. But the battery life is amazing, the sound is very very good, I just wish they could go slightly louder. I'm an active runner and gym enthusiasts so these were an easy buy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend for my fellow runners!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds to Wear When Exercising

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercising but also use all the time on flights. A bit pricey but high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Quality is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats! And especially now that they are wireless! I had the ones with the wire first and this was key that was missing! Love my beats♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Very loud, very sturdy. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurts my ears after an hour of using them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use during my workout sessions but they hurt on the part of my ear which surrounds it. So the top and around. I wasn't able to use it for longer than an hour and ended up gifting them to my brother and he has had the same problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    happy Hubby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. love the feel and fit. Charging is easy, lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has outdone themselves once again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bass response and clarity in these are insane, & working out, or taking a run there is no need for concern or worry of them coming off of your ears, as they are very secure and extremely comfortable I’ve found myself never really noticing they were still on after a good workout. As in not minding due them not hurting my ears or causing any discomfort like other brands I’ve tried. However I just can’t seem to wrap my head around the hefty price tag! However it’s been said that if you want quality you have to pay for it, & that’s exactly what you get is Quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphines. They’re great when working out because the sound quality is noise canceling and they do not fall out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Overated cheap sounding but they carry that name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the money Beats are definitely overrated. For around the same price you can get a great sounding pair from klipsch that are way better. People buy beats because of the name and not the sound. My wife wanted these because they clip onto the ears cause others fall out. So if your not really into quality sound or music then you might be happy with these. Just remember ghese are budget brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They're not bad, if you can get a good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, if you can get a good fit. In my case, I couldn't get a very good fit, so I had to return them. As everyone else says, the charging case is a monster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but will definitely recommend I use it for work.

    I would recommend this to a friend