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Customer reviews

Rating 4.5 out of 5 stars with 29919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 29,918 reviews
  • Rated 5 out of 5 stars

    Blessed with Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been extremely happy with this purchase. My old beats I used religiously for 3 years until the ear bud wore out and sound no longer was being produced. I love the design and how sleek these look and feel. Really good quality and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has Bella palsy and some other neurological issues. These over the ear beats are perfect for him!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Extremely recommend them over iPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is way above iPods and cheaper price too. I use them mostly as a Bluetooth to talk over long hours of driving periods but they are great for the gym as well. They sound way better if you pair them with Apple Music/equalizer. For their category I could say they are a bang for the buck above other brands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome head phones! Bought second pair for my husband. He loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mucho Music

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Neon Beats at the same time. One for me and one for hubby. We use them every day for our walks and workouts. The sound/volume quality is clear. My husband had trouble keeping Apple AirPods in his ears but he found these to amazing and never worries about them falling out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my I Pods Nothing else to say I like them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound minus the connection issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original release had less issues. However, for the comfort and quality sound, I can overlook having to replace them into the case to resolve the connection issue. My girlfriend and I have a pair each of the second releases and they both have the connection issue. Hopefully a new update with fix that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro beats all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought there after trying 3 different brands. These are the most comfortable, they don't fall off your ear like air pods, Bose or other smaller ones from Beats. Best feature is you don't have to wear both. I always use one. So Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but will not buy ever again at Best Buy due to your sham return policy of two week return, (two weeks....Really!!). Making a customer buy a warranty is just a money maker for your company. Total joke. Fortunately the Beats Co. was great to work with no warranty needed with them. We will be buying all electronics from other companies that have reasonable return policies from now on!!! Love your Geek squad computer help department will continue to use them and the protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    First Pair of Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for boyfriend. He loves them. The third day one was ran over and it didn't break and still worked. I purchased apple-care as well and it was easy to get an appt and get it replaced but you may have to pay $30 for the repair. These are really good wireless earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I use them when working out and they handily out-perform the Airpod Pros. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It finally arrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while for them to come in and it did not disappoint me at all. I've purchase the Wireless PowerBeats series 2 & 3 and how I have the PowerBeats Pro. Sound quality is awesome, I love the way the fit on my ears unlike the AirPods which are great as well but the feel like it may fall out of my ear. The case is the only thing that is a little downside but overall I love the way the fit on my ears they don't feel like the are going to fall out at all. Button controls on both ears is nice. Price is a bit high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the wired beats and they were great but I always wanted a wireless pair. So glad I make the purchase. They did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to run with. Sometimes a little charging issue but need to push headphone in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality, music quality a little below par.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For wireless, in your ear and around the ear lobe headphones, these are good. To be honest, every reviewer will have different experiences. For me, these are good headphones but can not quite get the sound I am looking for, after exhausting all settings through iOS. Do not get me wrong, the phone call quality and voices sound good, just the music side of things not as good I would have hoped. However, I will keep these due to comfort and strong capability with iOS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely comfortable. I use only one at a time at work. I work construction so the ear clips are nice so they don't fall out. Sound quality is very good and the microphone is awesome for phone calls. Battery life is real good. Lasts all day on a single charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. My ears are too small for normal earbuds and these are the only type that stay on when running or doing high intensity exercise. Sound is good and theyre comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats the new AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my wireless earphones to not only be secure but to also fit my ears. The AirPods were not a good fit for my ears so I like the fact that Dr. Dre included 3 different sizes to choose from. Sound quality is comparable and I like that it connects to Bluetooth as soon as I slip in one of the earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best ear buds I’ve purchased!! Connecting them to my iOS devices was a snap and the sound quality is fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues Battery last about 6 hours that is the longest i have use at one time

    I would recommend this to a friend