Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have excellent sound quality. I have some air pods and prefer the beats over the air pods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great battery life good comfort they are good wireless ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version with the wire connecting the two earpieces and I found that wire to be very annoying which resulted in me not wearing them as much as I should have. This version solves that problem. They are comfortable, sound great, and I don’t have to worry about them falling out while exercising. I wish they didn’t cost so much but I bought them while on sale and used some Best Buy Rewards so it didn’t hurt the wallet as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to headphones. Great sound and quality. Love that you can alternate each side and talk on both sides. I use mine for work and brand new they last about 4 hours a piece and I have them almost full blast. The only thing that I don’t like is that sometimes I have connectivity issues and have to dock them then try again. Other than that they are great for me. P.S I move a lot at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout buds - extremely nice fit and durabi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these as they fit firm and never have even appeared to feeling like they would come loose. Purists would not like the Beats heavy bass, but for working out they more than meet the demands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable earphones with amazing sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend as a gift and he absolutely loves them. They fit snugly in his ears and sound amazing. Initially, I had to decide between these earphones and the Apple AirPods which I have. Although I like the sound of the AirPods, they are easy to fall out of my ears. Since my boyfriend uses them for the gym and moves around a lot more than I do, this was the perfect fit. They’re slightly more expensive than the AirPods but worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love these earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears and these fit nicely. I can leave them in all day. The sound is crisp and clear. It's great for taking calls and listening to my Spotify channel. Sometimes the battery will run low quickly and it takes a long time to charge. But they work great when charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing wish for better deals/promotions but other than that can’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my boyfriend for his birthday. He loves them! They are literally a new part of his ear lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and great sound. They charge fairly quickly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the AirPod Pros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. I had the regular AirPod 1 and they were good. Not great but good. So I tried the pros and they fell out of my ear worse than the regular AirPods. So the beats went on sale, got those and they fixed everything that was wrong with old wire/wireless beats. Battery life 5 STARS Hooks on ear 5 STARS Reads text just like AirPod pros 5 STARS But that big ol charging case 1 STAR That’s the only negative but these are 5 STARS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the active individual.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with three years now when they first came out. Sound quality is really good factually perfect for the size. These ear hold keeps it in place whether running or at gym lifting or playing basketball. Staying connected is actually an infrequent but noticeable issue. However not a deterrent for repurchase considering the whole of the competition in this products market. Just needs better bluetooth consistency. Would recommend highly. I have 3 pair to date. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for never getting caught up in your wires

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, but in my opinion you get use to the no wires very quickly and everyone likes the "B" branding which means Beats. Pro Tip: Clean only with dish soap & water; I ruined personally two sets of Beats headphones cleaning with chemicals (approx. $600 USD), I am on my third set & my third set told me how they found out I cleaned with alcohol and windex & asked me to not do that with this set, I agreed and so far its a match in heaven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home & Office (and WFH)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my wife for Christmas (early). She wanted something that she could use to listen to music wirelessly, and to quickly pause if she had to take one out to answer her desk phone. She wanted something with the over-the-ear hook design, so the iPod series were out. These have been great, in the office & at home. They've also been nice to have for getting in a couple miles of walking each day, and now for work from home (COVID19).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are great. My first beats so other types may be different. My only issue is not as loud as I would like. I use them at work in a shop so it's noisy. Comfort in ear is good. The arm on it took some use to. I wear them 6+ hours at a time sometimes. Battery is great. I'm very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dance to the Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for a bit now - returned a prior pair as they were malfunctioning but this new pair is working great. The sound quality is superior to the Jabras and also with the ear wrap these phones stay in place. Highly recommend for runners and active folks.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these, perfect for the gym and doing yardwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats Pro - Great Investment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased these Powerbeats Pro. I like them better than the AirPods Pro. The AirPods Pro where always falling out of my ears and I was afraid I was going to lose them. The Powerbeats Pro do not fall out of my ears. They are very easy to use. I love using them when I am walking on the treadmill. It is easy to change songs while you are walking or running. They are also good when talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but a little hard to get a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these - fit great and great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a refurbished pair of beats and finding the bass quality to be less than par - thankfully I had issues with one side not connecting which allowed me to return them. I went ahead and gave beats pro another shot and paid the difference to buy a brand new pair. When powering on and using the new pair it was a huge difference in sound quality. I absolutely love my beats and glad I chose to give them a second try after the refurbished pair issues.

    I would recommend this to a friend