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Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 29,925 reviews
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they stay in place and the sound is remarkable. Great for working and especially for travel .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok they do not last as long as they advertise they pair and unpair by there self

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buttons get jammed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats Pro are an excellent choice for sound quality and comfort. They are also slightly good when it comes to battery power. And where they are lacking is in the main button to play/pause the music. I picked these up at Best Buy and immediately returned them because the button was stuck, when I got my new pair the left side button did not click, but still worked. it seems that this is a known issue with these earbuds. They still work, but the button will definitely become annoying to you after a while. Other than that they are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Excellent sound quality. Everything i expect from Beats!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Excellent sound quality. Everything i expect from Beats!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best Above the Rest- Until it stops working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about Beats headphones other than the fact that I love the quality of the sound, the ease of use, and the high quality parts used to create the quality of sound? Well, that is unfortunately easy, the fact that for all that quality, they forgot durability. I want to give the product a five star rating. After all, the sound is incomparable to its competitors. However, I use these headphones to exercise, and anyone who also uses these headphones to exercise will know from experience that their durability falls seriously short when it comes to sweat resistance. I am not a "sweater" so to speak, but any amount of water that touches these headphones will ultimately short them out after only a few months of use. When the warranty was offered by Best Buy, they would replace the headphones when they stopped working. I just got a new pair covered by Apple Care. Hopefully, they will cover the loss of the headphones when they inevitably stop working due to sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats wireless earphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very good compared to other earphones I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for apple/beats to put out this product. Had AirPods but they didn’t fit in my ears that well so I always went back to my Powerbeats 3. These are great, work just like the AirPods but stay in my ears way better. However, the case is much larger than the AirPod case and it unfortunately does not have wireless charging even though they have the wireless charging technology in AirPods. Would be 5 stars if they had wireless charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT sound, when they actually seal.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't seal in the ear canal, making them worthless for noisy crowds or working with power tools. Additionally, body heat makes the ear hooks lose their shape. I haven't had many issues with connectivity once my phone has reconnected, however they do like to connect while in the charging case...running the battery down while I sleep. Furthermore— • One earpiece likes to discharge more quickly than the other, • The battery doesn't always register as being fully charged, • The Beats app is very buggy and updates for the earphones are few and far between, • Call quality is tinny, • Beats logo will fall off the earpieces, • Gunk likes to clog the microphones • Ear hooks will not retain their shape and alignment if they get too warm (and summer is here lol), • There's no way to undo the firmware updates once installed–the updates that have rolled out have been the cause of many issues, • Battery life deteriorates very quickly: I've had mine for six months, and the battery life has already deteriorated to just over six hours– down from the advertised nine hours, • Ear tips are very hit-or-miss, • Sound becomes very cheap if your sweat permeates the seal, Honestly, you'd be better off finding something better. I for one will be getting the Samsung Galaxy Buds+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought these instead of ear pods. These are absolutely amazing, normal wear and to work out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats by Dre

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and I am a beats Dre Fan. I purchased this pair for my wife and she uses them daily when working for hands free phone comms. For me, you have to make sure they are snug in your ear to hear real quality sound for music. I also use Bose wireless and they take less effort, just place in your ear and go (they would get 4 stars as well due to the size/weight but sound great as well).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality and the price was to good to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good, only thing I would change is them fitting down in my ears better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome headphones, best price out there.my father loves them for christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something more comfortable than AirPods being the fact the AirPods will fall out of ears and these are perfect. And the sound is so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting with the most important of all; The battery or rays all day you can listen to music without charging them in the case. Thing that with the bose wireless headphones never happened 4 hours was a lot if they kept charged. The sound is enveloping, and you don't hear anything from the outside once you increase the volume to the maximum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Put them on and they automatically connect. Tap to start and stop audio. Hook onto to the ear so not easy to lose. I often use one at a time, but when two were used even better sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light cant even feel them on clear sound and the pairing super easy once you download the app they basically pair once out from the case and unpair when set back in the case battery is excellent aswell

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounds, Secure Fitting, Fair Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a great sound with deep bass They are secure fitting and the price is fair. i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones especially for the gym since they are sweat resistant

    I would recommend this to a friend