Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29926 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 29,925 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for 2 yrs now and they’re great I love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these. I was super excited when I found out they were coming out with truly wireless Beats. I preordered and waited anxiously for them to finally arrive. I workout daily and needed earphones that would stay in place during my workout. They do stay in place which I absolutely love BUT the sound quality is so disappointing. I like to feel submerged in my music, it gets me pumped up for my workout but these are either too loud and they hurt my ears or don’t go loud enough depending on the song. I find myself adjusting the volume on the earphones more so than not. Prior to these I used Bose Soundsport which I also felt didn’t go loud enough on certain songs but the sound quality was always excellent. I will be returning these and will continue using my Bose. For the price I definitely feel like they don’t live up to what you pay for. I’ll continue to wait until something better comes along. Until then, back to my Bose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are comfortable and most importantly stay on my ears with the ear loop. Sound is good and easily adjustable. Charging is easy in the carrying case. the 9 hour charge is great, no need to worry about no power. If you have an I Phone the blue tooth hook up is seamless and using I Tunes makes everything a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound, take care with charging case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace use of Apple earPods in contexts where an earPod dropping or being knocked out of my ear would likely mean a lost earPod. Security-wise they meet my expectations, and the sound is quite good, even lacking noise cancellation. When wearing sunglasses I find it best to put the glasses on first so that the ear hooks go over them naturally, putting glasses on afterward calls for a bit of adjusting to get the frame hook next to my head. I have on occasion found one of the pieces to be dead of charge after having been placed in the charging case and left for a while. I interpret this to mean that I did not seat the earpiece properly in the case even though I thought I had. I like how these integrate with the Apple eco-system seemingly as well as earPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they work great, charging them can be tricky

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me a while to figure out how to make sure that both ear pieces were locked in to charge them both. If you are not careful one will be charged and the other one. Sound is good and work good when making phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are wireless can wear them any wear without limitation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top 2 earphones in the game base is impeccable can’t deny them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Father’s Day gift for the husband

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband for Father’s Day , So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays on your ear, it is secure. Not wiggling out. The Bluetooth works fine. I can hear clearly where with out speaking loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for everything you do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Having these beats is amazing. I literally take it everywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit and the fact that it easily disconnects make it so I never use these

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT QUALITY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they are great for running and working out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, comfortable, outstanding range!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, and they *stay*. I have small ears so many headsets like these don't work. They fall off, make my ears hurt and just generally are not good. My son has had a pair of these for about 3 years so I thought I'd try them...they are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase made

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret buying these ! I have a pair in the white and decided to get my husband a pair as well and he LOVES IT! He is a runner like me and the quality is amazing . Always have to hear a good playlist when running and these make it perfect to get you pumped up for the run. Got these on sale for 199.99 and I would take advantage of it if I were you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for working out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AirPods and was really disappointed how easily they fell out of my ear once I started doing exercises! So I waited for these to go on sale and I love them! The volume control built in is amazing and was something I didn’t know I needed. Battery time is the same as my AirPods it feels like. My favorite thing about these is that they don’t fall out my ear AT ALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Won’t fall off during work. Second pair I buy, lasted me years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound; connectivity issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't sync to phone until attempted multiple times. But once it did, it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! What definitely recommend to anyone looking for high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought these after buying several pairs for my husband who drives for a living and needs great quality music to stay awake and alert and to be hands free at the wheel and the quality is great. There is no muffle when we speak, the beat is enough to satisfy his love for loud music, and all in all is just a safe and easy choice! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Sometimes a little delay in the software but it’s rare. So comfortable, pretty decent battery life, and I love that this model can be used with Find My.

    I would recommend this to a friend