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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29897 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 29,896 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! The sound is great and they stay on my ears while running. The have a long battery life as well. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Noise canceling is great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds won’t fall out! Battery life is nice and cancels most noises

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, good sounding, you don’t have to worry about falling from your ears, great quality. The only thing is the case(too big)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    great comfort and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and they fit perfectly. I have small ears and trouble getting others to stay in or not hurt when in my ears. but these are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Best wrap arounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like these. Wrap arounds head phones are hard to find. Don’t like head phones that have to be in you ear with no support. Not sure the battery life gives you nine hours, but it’s nice that each set is interchangeable. Volume buttons are just ok though it’s nice it’s two separate buttons. The buds fit in the case nicely. Not sure the headphones actually get 100% even with the first charge say around 98% and the case may say 100%. These actually connect automatically from the car if you have that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable, good sound only dayback is no hear through feature. Battery life surprisingly accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power, Precision, and Pure Freedom – The Powerbeat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up the Beats Powerbeats Pro from Best Buy, I expected solid wireless earbuds. What I got was a premium audio experience that’s redefined how I listen to music, work out, and move through my day. From the moment I unboxed them, I knew these weren’t just earbuds—they’re a statement. The sleek, secure-fit design wraps comfortably around the ears, and they never budge, even during high-intensity workouts. Whether I’m sprinting, lifting, or on a long walk, the fit is flawless. The sound quality? Absolutely stunning. Rich bass, crisp highs, and detailed mids give my playlists the punch and clarity they deserve. Podcasts sound warm and immersive, and voice calls are sharp and stable thanks to the powerful noise isolation and dual beam-forming microphones. Pairing was effortless with my iPhone—courtesy of the Apple H1 chip—and switching between devices is seamless. The controls are intuitive, and the physical buttons are a welcome alternative to finicky touch surfaces. Battery life is another standout: I easily get 9+ hours of playtime, and the charging case gives me over 24 hours total. A quick 5-minute charge has saved me more than once before heading out the door. Best Buy made the entire purchase process smooth. Their staff was knowledgeable, the checkout was fast, and I walked out with exactly what I needed. It’s always a bonus when a top-tier product meets top-tier service. Final verdict: The Powerbeats Pro deliver professional-grade sound, unmatched stability, and the kind of performance that makes you fall in love with your music all over again. Whether you’re an athlete, audiophile, or casual listener, this is a five-star investment in your sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, take a charge easily. Charge last a long time. Makes a huge difference in sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit, good sound, easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using these with my Google Pixel which I thought would cause me to lose some of the features that Apple users get. However, I've found that most features work as intended. The instant pairing when opening the case, press and hold for Google Assistant, play/pause when removing an earbud all work. What I enjoy most about these is being able to have the volume, play/pause control on both earbuds and the ability to use just one unlike my previous Jaybird X1. The sound quality was the least of my concerns because I've owned multiple Beats products and already know what to expect. I've recently gotten back into running and really like the over the ear hook since they do not move AT ALL while running and are very light and unnoticeable and also put up well against sweat. I'm very satisfied with these and would definitely recommend them for anyone that works out or runs or does anything more intense than light walking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set and I love them. They are comfortable and sound great. One of the ear buds quit working on my other set a few years ago and apple had me send them in so they could fix them. The whole process only took a few days and I had them back all fixed up. The process was very simple and customer service was amazing! The battery life ended up getting shorter and shorter, so I finally decided to upgrade. I love them so much! I use them every day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great, sounds awesome, holds the best charge of any wireless ear buds I have ever owned. They will play for 12 hours before they need a charge and the case will charge them several times. They truly are the best ear buds on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new buds. They are comfortable. The sound quality and clarity is worth the price tag. Not to mention the confidence of wearing them and not having to worry about the buds falling out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome! Try all the ear pieces!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first got these as a replacement for the Jaybird Vistas. The Vistas sounded fantastic but unfortunately did not stay in my ears when running. So I exchanged them for the Beats. I got the Beats home, put them in with the medium ear pieces that are on there and was sooooo.......... disappointed! Tinny sound. No bass. I don’t have big ears so I tired the smaller ear pieces. Same thing. Then the other set of mediums. Bad. I was ready to return them and just decided what the heck I’ll try the large earpieces. THERE IT IS!!!!!! Sounds perfect. Great clarity and bass. I would never have thought that the large ear pieces would have fit me but it’s whatever fits your ear. And I guess I’m a large. Stays great when running. If there is a downside it would be the size and perhaps comfort after an extended period of time. But the quality far outweighs this. Buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing these with my Apple Airpods, they both are great, but I'm always fearful that I would lose one while working out. Not only do these not have the same issue, but the sound quality is great and battery life is great! Would definitely recommend to others!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Fits snug and good quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the snug fit. It doesn’t move once in place. Quality of sound is way better than AirPods so definitely a plus. I would rather it be able to go a little louder though, at it’s loudest I could still conversations that were going on about 10 feet away from me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Noise Cancellation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for the gym and also on my job. Cancels out all the loud noise around me. Doesn’t slip out my ear either like the other earphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats for the win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I've owned for all around daily use. Great, not the best, but great sound quality that can be tuned to your ears. Good battery, they're lite, and once you adjust the loops and tips to a proper fit for your ear, they're not falling out. The only gripes I have with these are the case is cumbersome, it's big, awkward and slippery material. No USB C or micro for charging, it used the apple lightning. Since they use the apple chip in these they're not as seamless as Galaxy buds, obviously. However they do work pretty much the same, consistently, just without all the customization that you get with the Wearable app on Galaxy devices. No ambient sound or noise cancelation, I will say that when I put both in I can't hear anything I don't want to hear. I do miss the ambient sound feature, but I usually have one in one out so this isn't a deal breaker for me. There is a Beats app, and I don't see why there wouldn't be updates to add some of these features or options. The main button takes a little to get used to it's a very lite tactile click that you can barely hear or feel, I found that pinching the earphone with my middle finger and thumb and using my index to press is best, verses trying to tap or just pushing. Volume buttons are spot on. Magnets are great these aren't falling out of the case either. If you don't care about color these can be found at nearly 100$ off MSRP in less popular colors. If you ever owned any powerbeats and liked them, these are by far the better in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, nice color, easy pairing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, and easily connect to iPhone. Battery last a long time and no need to always walk with charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the very best. Nothing comes close to these nothing. Mind yoy that these are older and still nothing bests these. The fit is very good they are very comfortable. The spund quality is top notch. For me my favorite part is how loud they get. These get soooo loud, i would recommend to not use these on max volume unless you want to bust your eardrums. The battery is amazing i never have to worry about charging these. These are a apple producd and i use these with android and they work perfectly. With android yoy just need to download the beats app and you'll be good to go. I would 1000 percent recomment these to a friend. These are the best earbuds ever. Nothing comes close to these

    I would recommend this to a friend