Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 30010 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 30,009 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy great product great cost benefit, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    BEATS PRO

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOST COMFORTABLE HEAD PHONES EVER MADE!! I’VE BOUGHT MULTIPLE PAIRS OVER THE YEARS!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and bright sound. Not noise canceling though. Ear clips are great for wearing while working out. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ouch my ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to use Hurts ears on extended use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome improvement from the last version!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new beats headphones and I believe that there’s a significant improvement front the former version that I loved and only replaced because they broke (my fault). Great audio and sounds like you’re at your own personal concert. Also great for phone calls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall a solid buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the earbuds don’t recognize being on your ear and therefore don’t connect, but it’s easy to reset and troubleshoot that. Also the battery is good for music but using these headphones as a main Bluetooth calling device is not advised- battery drains dramatically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Very Disappointed-Don't Buy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product and here is why. In terms of the quality of sound, you will get no argument from me and I would give it a better rating for quality of sound. But I am writing a review based on overall experience and it hasn't been good. These earbuds NEVER DISCONNET after returning them to the case. Every single time I go to use my earbuds the right one is drained because this stupid thing won't shut off. I now have to go into my settings and disconnect these earbuds every single time, and I am not exaggerating. Every single time I am done using them, I have to spend the time to go into settings to disable it. Oh and it gets worse. Sometimes the right earbud doesn't connect. So I have to unpair, then pair again. This is just ridiculous. I will never buy another Beats. The sound quality is really good but the rest of it is not good. I DO NOT RECOMMEND THIS PURCHASE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. My second pair. Still a fan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Years of hype for Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst earbuds I ever had but have spent less for better. Great for music, must sync constantly. Would I buy again…maybe at $100.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not sweat resistant. Don't buy if you are a runne

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a runner and was told that these are sweat proof. I had them for about 3 weeks, probably ran 10 times with them in the winter with little sweat and the right headphone stopped charging. I had to work through Apple's support group but eventually was given the green light to send in for warranty service. However, after they received my headphones they said they had undisclosed "internal water spill damage" and offered to fix them for $25 more than I can buy them brand new. My issue is that they were never in the rain, nor anything spilled on them. I simply ran with them. The fine print in the warranty and description is careful to point out that sweat resistant is not the same as sweat proof, and warranty is void if any liquid comes in contact. The sound quality of these is quite good, I was happy with that. But the shape makes them clumsy to attach and detach from your ears, and even more difficult to get properly in the charger after re-use. Bottom line, if you plan on running, or using them outside in the summer where you might sweat then pass on these. I did a google search and lots of people with same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I’ve purchased. This is the only headphones i need. Great for when i work out for listening to music or answering calls. Even use them at work sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Randomly disconnect from Bluetooth -Dont recommend

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3* Bluetooth randomly stops being connected to iPhone Xs. You then need to unlock your phone go into settings, Bluetooth Setting and then find it then reconnect. It sometime happens when you hit the side button to pause music or if its turn down low for a period of time. Or just on the random occasion it wants to. This is a major nuisance when your riding your bike or at the gym with your phone stored nearby. Very disappointing for the premium price. Wish I bought the geek squad warranty as Apple wants me to ship them in now to service them. Now I will be without any for weeks and by time I get it back it will be past warranty. They sound good when they are working thats only reason I gave it 3* versus 2*

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. I work on the street all day and its the perfect headphone for this summer. Sound is really good. The best thing is water resist.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    WORTH IT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly one of the better wireless sets I've ever owned. The over-ear design helps keep them in my ears so I can go about my business without needing to check if they're falling out. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great but would be better to use with iPhone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from these headphones are great. I have a hard time when I'm walking next to a busy street as far as noise cancellation goes. I don't think these have anything like noise cancellation in them. I never checked. I'm not necessarily looking for that in headphones though. The charging box is a bit bulky which was surprsing and as an Android user it's kinda lame that I can't access everything I could if I had an iPhone. However, these are all minor complaints. They work great and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the EarPods and when I tried to make phone calls the person on the other end could not hear me and they would fall out a lot, but the Beats are perfect. They solved all issues I had with the EarPods ,they are much louder and my music sounds much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the item!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy these earbuds and they are really the best. It has good sound, perfect to go hiking really this is an everyday necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beats vs AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. They stay in my ears! So much better than the Apple AirPods. The only thing is it hurts the inside of my ear if I wear them for a long period of time. That’s the only reason why I gave it a 4star, otherwise it’ll be a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a Christmas gift and she loves them. She likes that they go over the ear and can’t fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work and running. Highly recommend this to anyone who loves music. Best I have ever bought.

    I would recommend this to a friend