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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29984 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Powerbeats Pro Totally Wireless Earbuds sound quality, fit, and battery life. Many also appreciate the comfort, bass, and lightweight design of the earbuds. However, some customers have reported issues with connection, charging, volume, and pairing. Finally, some customers think the product is pricey.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 29,983 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Pairing

    Rated 4 out of 5 stars

    Get help from someone younger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Set-up was moderately difficult. I had a time even getting the box open, since I haven't seen a box designed by Apple in a long time. I keep having to re-pair the headphones, since they don't seem to remember any previous pairing. Very difficult to get back in the case where they are charged and moderately difficult to get onto my ears. Works better if I take my glasses off and add them after. Could do with instructions printed larger than 6pt. I had to use magnifier. Age 64.75

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    6 months later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned my Beats Powerbeats Pro now for 6 months and I’m still just as impressed as when I purchased them. Through the day I wear only one earphone at a time for use with my iPhone XR while the other earphone stays fully charged. Depending on how many calls, texts, using Siri or listening to music you do you may still not have to swap around for a fully charged one and I’m wanting to say somewhere around 20% each ear piece will let you know it’s getting low. I take and make several phone calls, talk to Siri often, especially if I’m driving to text people back bc it’s just the safest. The best thing of all you will completely forget something is in or over your ear. Battery life is exceptional and I wear mine all day. All night long I listen to music and when both earphones are in the sound is more than incredible! Starting out hubby is usually still watching tv very loudly and with these his shows don’t interfere with my zzz’s. Only complaint would be if I want to lie on my side it takes some adjusting to get where my pillow won’t be touching the control button and turn off my music. If you want more bass or treble go into settings on your phone, music and pick a selection, with quite a few on iPhone and select the sound you like best. The only other complaint and it’s not that bad is the size of the case but if ever made smaller interferes with battery life just ignore this small issue. I’m back on Best Buy’s website bc I absolutely love my Powerbeats Pro so much that another pair is inevitable, the hubby loves and wants his own. The Apple AirPods & Pros don’t have the security of not losing them, being as comfortable and these are cheaper considering both are Apple products. The size of the Powerbeats Pro is small, I have long hair and wear it up & back in a ponytail and their still hard to notice. I’m very happy with my Beats

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    They’re great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift for my fiance. He loves them! No wires to get in your way, sound quality is wonderful, they come with different earbud sizes to make sure you get a perfect fit. One charge can last days or weeks depending on how often you use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and comfort!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Lightweight -Powerful/clear sound -Long lasting battery -Amazing fit that doesn’t fall out (during work out) -100% recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Husband loves them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my husband. Great sound quality, multiple ear pieces for adjusting sizes. Super comfortable fit!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    I love my Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it pairs easily with my Imac, Ipad Pro and my iPhone X. The sounds are a lot better than my Air pods. It has a great base. And the sounds are great for my ears. The first time I pull the Powerbeats pro on my ears it took several days for my left ear outer auditory canal to get used to it. You need to try on the different earbuds that fix well on your outer ear canal. I wear them every day for 4 or more hours straight with no problems at all. They last longer than air pods. The recharge time is fast with the puck. ​

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Finally a pair of wireless headphones I'll keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work at a recording studio as a recording and mixing engineer so I used to believe that I would never own anything in the Beats catalogue. I prefer to listen to my music in my acoustically-tuned space through reference monitors or through my Beyerdynamic 990 Pros with a DAC and tube amp. However, I have also longed for the convenience of bluetooth earbuds. I purchased and returned the Sony headphones and earbuds because they had the best reviews for noise cancellation, but I could barely stand the degraded quality of bluetooth sound and the noise cancellation colored the sound too much. I later tried a pair of Sennheisers with which I kept pausing or skipping when I inadvertently touched the touch controls. I was ready to give up on bluetooth audio until I decided to try the Powerbeats Pro and the AirPods Pro. The AirPods Pro had some cool features like spatial audio but I opted to return them because they didn't fit in my ears very well despite trying each of the inserts and the lack of volume control. And despite thinking the hell would freeze over before I would ever own a pair of Beats, I have decided to keep the Powerbeats Pro. Why I kept them: They stay in my ears even when I'm on a run Physical buttons Volume control SUPER convenient with Apple products (iPhone, iPad, MacBook Pro, AppleTV) due to the H1 chip Long battery life What I wish they had: Pass through mode, but it isn't too inconvenient to just hang it off my ear a little more loosely when needed A smaller case, I get why it is the size that it is but it's still huge While I can say that I can easily hear how much these color the sound they play and I can easily notice that they are bluetooth (as opposed to wired) quality, this is the first time where the convenience outweighs the cons enough to work for me. I will still use my wired speaker and headphone setups at home but now I have these to take on the go with me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Charging, Price

    Rated 4 out of 5 stars

    Excellent fit, sound, and function, but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Beats or Apple fanboy, but I have to admit that these Powerbeats Pro buds have the right stuff. Fit is great, sound is really good for working out (way better than it has to be), and THANK GOD FOR REAL BUTTONS! As an admitted profuse sweater, nothing makes me angrier on a run than inadvertent sweaty finger swipes on a bud triggering a track skip, volume rise or drop, or change in some other kind of sound mode. The physical buttons and controls on these are the way sports-focused earbuds ought to be. I use these with an Android phone (Pixel 2) and have had no connection issues to speak of. These just work and are a terrific match for their intended purpose. I do wish these were IP 5 or higher, but I'll forgive that given how easy they are to use and wipe down after a run. Charging case is a bit large and getting the buds into the case with the magnetic charging bits connecting properly can be a a little bit of a nuisance. I dearly wish these didn't cost so much. I paid $160 and that's still less than their normal list price. $160 is still pretty dear for buds that you're going to sweat all over and that's why I ding these a star. That aside, these just work and they work and fit well. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    For husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for husband, who is super picky when he’s working out and the move of fall but these stay in place even when running and can still hear everything clear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something wire free,and with clips. Did some research and these Beats Pro are worth the money. I have weird small ears and the Airpods were out of question for me. I always had powerbeats and was simply happy with them. These fully wireless ones are just perfect for anything. I use them for the gym, work, school, and etc. The design of them with the clips hug and adjust to my small ears. The sound is just amazing with the bass and clear quality. I would rebuy. Acutally I am going to order 2 more for my wife, and my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging, Connection

    Rated 3 out of 5 stars

    Second Go Around for Powerbeats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1st pair some 2 plus years ago. The lohger I had the charging case would not charge each correctly if the metal contacts were not correctly contacting the charging metal on each ear bud. Sound is very good but my issues have been with charging. 2nd pair purchased weeks ago due to $50 price reduction is so far so good. Sometimes when you take on bud out and place it on your ear it does not connect and you have to place back in case, close and then take back out for it to connect. Any issues in my opinion are charging first and connectivitiy second. Good product but needs the next gen to be better.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and they pair well with her I-phone. They work well during her workouts and she has no real issue with them coming out the ear. These buds are very base heavy like all Beats and this is no exception. I think these are over priced but if you are into name then by all spend your money. If I were paying $250 I would go for the Bose instead. The case is very large and there is no wireless charging. Buy them if you have the money burn otherwise get a cheaper brand if you are just working out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    The beats earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best earbuds I ever bought so comfortable with a great battery life and long distance connection for when your running around with the phone on charge I absolutely love these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Product from a Quality Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friggin awesome!! Seriously awesome. Great battery life, fantastic sound, comfortable fit. What else do I need?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been amazing so far. They aren’t noise cancelling, but are really good at going loud. I enjoy the sound quality. They’re a great product, worth the purchase. I bought them to replace my Beats Flex earbuds for working out. My Beats kept slipping out of my ears as I ran, and these stay really well in your ears working out. The battery life is really great, and you don’t have to charge the case a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Buy them already!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried airpods, they kept falling out. I kinda liked the Jabra Elite 65t Active but they just weren't a great fit and the sound was fairly good but I needed more. The Aftershokz Aeropex sounded like a tin can listening to music although just a voice alone sounded great ie, podcast etc and they just didn't fit either. The Powerbeat Pros have covered everything the others couldn't. They stay put, easy to use/navigate, and they sound the best by far. Highs and mids are just right accompanied by a booming bass which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect product when on sale)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit pricey but they are almost always on sale, if u can get them in sale price I recommend them 100%. They are perfect for the gym and they charge pretty fast, battery is great, on stand buy, had one just to recive calls for more than 12h with his regular one time charge. And u can do what ever u want they WON'T FALL OFF UR EAR!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding beats fits perfectly and battery life is perfect for your exercise routine also for work overall Great product

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily for the gym, jogging, cardio ect. They fit perfectly and I never have to touch or re adjust them while jogging or doing cardio which is exactly what I was looking for. They have a little weight to them so you notice they are there but it is not over whelming. The sound quality is excellent. Taking phone calls over them works as to be expected though this is not why I bought them. Again the sound quality is excellent though I came from using cheap earphones for the above said tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Charging, Connection

    Rated 5 out of 5 stars

    Powerbeats Pros

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! These work great if you have issues with other earphones staying placed in your ear. The Powerbeats are comfortable and stay in place. No worries of them falling out. I love that they work independently so you can use one earphone if you want, you just have to make sure not to misplace it. The charging case is a bit bulkier compared to the other earphone cases but you get use to it. After awhile I had connection issues but I just had to re-pair it to my device.

    I would recommend this to a friend