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Customer reviews

Rating 4.5 out of 5 stars with 29919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 747 Showing 14,921-14,940 of 29,918 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats earbuds. Quality sound and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds! Worth the money. Great sound and fit too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Powerbeats!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and works great when at the gym!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality, classy earphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are amazing. From the cool design of the charging case to the fact that they are some of the best-sounding earphones I've ever had, these are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Noise . BAD Connectivity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and the great noise it has. My only issue is that I'm going to use them sometimes only one headphone works and the ones takes longer to connect. It does this a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when driving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By the push of a button to answer calls to ask Siri to play music and to send a text

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again, Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Beats in the past five years. Precisely one year and 15 days after purchase, the right ear pod quit working. I called Apple and went through all of the troubleshooting to no avail. No warranty options. Single headphone replacement is is as much as a new set. This is exactly what has happened with all other Beats products I’ve purchased. Within days after the warranty expires, one head phone goes out for no particular reason. This time, they were sitting on my kitchen table when they decided to quit working. I bought these because they were supposed to be durable, and I paid full price. I would not recommend Beats headphones to my worst enemy. Oh, my girlfriend bought $39 headphones on the same day and those are going strong with no real difference in the way we’re using them (running and around the house). I have friends with AirPods that have put them through washers and dryers and they are fine. These? Expect them to break for no reason. This is also on top of the awful and well-documented connectivity issues with iPhone. Beats are overpriced junk. Avoid if you can.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Fits really nice in ear! Will suggest to others!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the over the ear. They feel great and work great. If spending the money, these are the best buy and you do not have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    beats!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the beats. fits perfectly around your ear and sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Yves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, will purchase again. Amazing sound, good battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was excited to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the sound was great. They where a little heavy and hurt the ears. They did have a long battery life and the bass was nice. The case is massive definitely a pain to carry around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pridict

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewing for what it does but i might of gotten a falty pair batteries die really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and battery life. They are just a little big and take time to adjust compared to the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Total Crap

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Junk. I have 3 sets of over the ear beats (the best sounding I've ever owned) a set of on the ear beats and a couple Beat ear buds. I bought a set of Powerbeat pros in Aug of 2019. I think they worked once. I just threw them in my gym back and forgot about them. Tried to use them the other day and the left one won't work. Tried everything, won't work wont charge nothing. Brought them to Best Buy and they are sending it back. While I was there I bought a brand new set of PowerBeat Pro's. Got them home....same thing, left one won't work. Got the app, updated the firm ware etc. At one point they showed both right and left to be 100% charged but the left would NOT play music. THEN, the left started working and the right won't play. I have a Samsung Ultra Note 20 but I also tried them on my ipad, same thing. Junk, they are going back today and hopefully I'll be able to stop my original one from being sent out for repair, get my $100 back for that then take them and throw them in the landfill where they belong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, quality and fit. I could not ask for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product for running or working fit perfect for any person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They integrate so well with all my apple devices. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't Connect or Charge properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Powerbeats Pro for about 3 months now. When I first got them they worked amazing would connect right away and charge perfectly all the time. As time has gone on this is not the case anymore. It usually takes me about 10 minutes of unpair and forgetting the device and plugging them into the computer just to get them to connect to my Iphone X. Even when both headphones are fully seated in their case one of the headphones will always be dead making me wait so that it will charge up enough to use, if it lets me connect to them. I would not have spent the money that they want for these if I knew ahead of time how junky and pushed ahead of their time that these obviously are. Maybe in another year or two these will be perfected and worth the money, but right now I would buy something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Especially for iPhone users that connect automatically. Only issue is sometimes connectivity but that could be my older iPhone

    I would recommend this to a friend