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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29898 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 29,897 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous owner of the powerbeats 3 but was looking for headphones that were completely wireless. These are perfect! Stay on the ear much better than the 3’s and sound quality is much better as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Favorite Earphones on Market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get enough of these earphones! The ease of use is amazing. I am an avid runner and have zero issue with these earphones slipping, falling out, or moving around while in my ears. The charging case can sometimes be a little tricky if you don't put the earphones on the charging port just right, but that's the least of my worries. These earphones hold charge for days on end between my cardio and strength training workouts. Highly recommend for active people! Vocal clarity and bass are both amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great along with the noise canceling.Not easy to lose do to how they fit around the ears and great for people with small ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats , beats them all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great for just about anything . As an active person . I used these while running , on the job site (construction) taking phone calls with easy . While driving for hours on and to simply relax . Fit good in ear and they will NOT fall out . No matter what adventure you’re on .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-lasting battery, comfortable ear piece, they are not bully, and you can hear and be heard with out an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Love how they fit around the ear and will stay in place. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I’ve ever used. The sound quality is excellent. They’re very easy to pair with iPhones. I like how they are wireless and they work independently of each other which works really well. The best part is they are very easy to use. When you want to use them you just put them in your ear and they are ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic ear buds and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many different ear buds but none have come close to sound quality and ease of use. The charging case has never been totally depleted and I use theme every day and just charge the case at night. If I lost them today I would buy a new pair tomorrow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love the sound quality, and the battery Lise last very long, the earbuds are really useful for working out sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, sounds great and last awhile before having to recharge. Impressed by them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a birthday gift for my sister. She loves them light weight and the ear holder is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is based on Samsung Galaxy phone connection. The minor wishes dont distract from the overall quality of the ear buds. Cant leave phone in your bag at the gym due to Bluetooth distance limit. Ear cushions can cause ear to be sore at first until broke in. Was concerned about ear buds not having separate voulmn from phone. Volumn has not been an issue so far. I do wish the case or each ear bud had light Indication for connected charging. Beats app does loads fast enough to check charge levels. Overall if they last 4+ years ill be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and long lasting battery. They are easy to clean and charge pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a year and absolutely love them. They hook right on to my ear and do not move! Battery last forever! Charge quickly as well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Slick design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, these Powerbeats are great for running and working out, and during the day at work! Doesn’t look like I’m wearing a “Q-tip” in both or one of my ears as the Apple AirPods resembles while wearing them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low quality for price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these on my laptop and to watch television. Within an hour long show, they break up at least twice. It lasts for about 10 seconds so I have to rewind what I am watching so I know what was said. Sometimes this causes them to get out of sync and it sounds like there is an echo. I have to put them back in the case and wait a few seconds before using again. Also the volume level has to be considerably higher than any other headphones or standard speakers. The Powerbeats with the neck cord were much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Good alternative to Apple Air Pods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to work out with. Felt like the Apple Air Pods may not stay in place when working out. These have clips for your ears. Don’t even know the clips are there. Sound is good but not as good as my full over the ear Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this beat earbuds! Sounds quality is good, no at bose level but still pretty decent. Connection with my iphone is automatic and has a good range. I found the best price at bb.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them. Purchased as part of his Christmas present and he was excited! They stay in his ears while he runs and the sound quality is great! Might need to buy myself a pair next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Ordering and Pickup Experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered Beats headphones through Best Buy for in-store pickup, and the process was quick and efficient. The online ordering system made it easy to check availability at my local store and reserve the product. I received confirmation emails and updates throughout the process, including when the order was ready for pickup. At the store, the staff was friendly, and the pickup process was fast. I was in and out in less than 10 minutes. The headphones were securely packaged, and everything was in perfect condition. I appreciated how streamlined the experience was, especially during a busy time of year. If you're considering ordering Beats headphones or any item for pickup, I highly recommend it—it saves time and ensures the product you want is available.

    I would recommend this to a friend