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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 29896 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 29,895 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome, and are very comfortable. The battery lasts a long time, and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice! They are very comfortable. I like the air pods but they irritate my ears. The ear piece tips are a perfect fit too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the powerbeats 3 which had great balance of vocals and bass. I do like that these are completely wireless, but I do not like the fact that the bass is lacking. Very unfortunate. And very pricey for not being the best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hear this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To each their own. I find these headphones work better for me because I’m a heavy sweater. They don’t slip out like many others and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally received these yesterday and haven't been able to put them down! I wear headphones 90% of the time at work, and these have been delivering great sound, comfort, and battery life so far. I know that some people are having issues with sound quality - my suggestion would be to adjust playback audio settings on your phone or within the app that you're using. I've found the bass to be solid without being overpowering, and I haven't experienced any tinniness (is that a word?). With both earphones in, I could barely hear my tv in the background, and when I say barely, I mean that I often didn't hear it at all. This might be an issue for people wanting background/surrounding noise to come through (think runners/walkers that want to hear a car coming up behind them). I will only use one earphone when I walk my dog to remedy this, but if you're wanting to use both, keep this in mind. The Powerbeats Pro connected to my iPhone X seamlessly, and I've actually been able to go between my AirPods and Powerbeats Pro without any issues. The case for the PBPro is too big to fit in my pocket, so I still carry my AirPods around. I'd love to see an option to clip the case to a bag or something, like the Powerbeats2 and Studio Wireless cases have. Hope this is at least somewhat helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great just need a little tweaking on the charging.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them for running or exercise. Not a chance to fall out. Charging is a little finicky as well as putting them in the case is odd. But they sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would purchase again. Amazing sound quality and they are like new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Perfection until you take them off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my head phones the style the battery life’s on problem is the size of the case other than that they stay in while I’m showering they stay in during dance class. I really can’t complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Sound, Charging Issues Sometimes…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t want to dislike these because they gave me a couple years of great service before they finally crapped out. The sound quality is just okay. Very neutral, which belies the bass focused nature of beats in general. I like them mostly because they are one of few truly wireless headphones with ear hooks which make them great for sport. My biggest gripe however is depending on ear shape they could make it hard to close the case, or when the case is closed the shape of the hook, depending on your ear shape, will cause it to lose contact with its charging point. For the money I think there are better options, but the ear hooks and the fact that they integrate with iPhones so well make them worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome!! Good crystal clear music and works great with my iPhone. Easy to operate and fits my ear perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones I've ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. My only complaint is that they don't always connect at the same time and one takes a second longer to connect or play sound. But they are great for the gym and hold up really well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    BeatsPro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, love that they stay put and have good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds that stay on ear and sound great. I wear them at gym and walking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for exercising

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good pair to workout with, these are the ones. I have been using this model since it came out and prior to that used the powerbeats. Now these headphones are definitely expensive, but they are worth every dollar. Sound is loud and powerful, they fit perfectly over your ear and don't fall out, you have the ability to change the setting so you can wear one at a time and still use them, they are sweat/water resistant (not proof!!). I have worn these for years while in the sauna dripping sweat and through many long runs and long workouts and never had an issue with the durability or damage from sweat. Some cons: sometimes the headphones come off the charger in the case and dont charge. But the fast charging capability makes up for that. The case is also very bulky, it wont fit in your pocket like the airpod case. I also havent found any good cases to protect the case itself or be able to clip it onto something. My biggest quirk is that for some strange reason, sometimes one headphone doesnt turn on when you take it out of the case. You have to reconnect it into the case and wait a second, then put it back on. This process sometimes has to be done a few times until it turns on.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on, connects with Bluetooth immediately, very clear sound. I have had them for 2 months now, enjoying every moment I have them on. Even on flights, very easy to carry with you in the box they come with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New best friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best. And its cancels noise. When i dont want to listen to people . Its my new best friend. Its not heavy on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and don’t fall off…..they are loud

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Light and do not fall from my ears. The charging box is also very nice. I used them for both work and listening to music. Quality of the mic is great. Overall I am super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats Rule!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and deep bass. Very comfortable to use and can wear them all day! Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good very comfortable. Battery great. Pleased with purchase

    I would recommend this to a friend