Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 29912 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the Powerbeats Pro Totally Wireless Earphones, especially the sound quality, fit, comfort, and battery life. Many customers also appreciate the connectivity, design, and charging speed. Some customers mentioned concerns about the volume and portability. Overall, the Powerbeats Pro Totally Wireless Earphones seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 29,911 reviews
  • Rated 1 out of 5 stars

    Only work sporadically and then not at all.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm torn about this review because I truly love my Powerbeats Pro...when they work. Shortly after I got them, I had connectivity issues and one of them would charge only sporadically. I submitted to Apple for repair, but they only fixed the connectivity issue. They worked for about a week and then the left one stopped taking a charge. I gave them to the Geek Squad and they have had them for a over a month. No change to status at all. I can't imagine they are so backed up they haven't gotten to them. What would be the big deal with replacing the defective unit? Add to that, it's well past the 30 days return period so as of now I am out $186 dollars for defective merchandise. I'll think real hard before I shop with Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Use them to work out and like how the ear piece wraps your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working out headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality headphones, only headphones that don't hurt my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones super light and tight I couldn't have asked for a better set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing. The sound quality is exceptional. I would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable for my ears for others I hear there great. Sound was good just not for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for working out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sound quality is great on these headphones and have no complaints very glad i bought them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE them! I never have to worry about them falling out or cords getting in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to reset Bluetooth on note 10 unless you pull left bud out first. Crazy flaw but overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he loves them. My husband also has a pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my powerbeats pro. The sound is great and it is very easy to use. Definitely useful for working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first pair of wireless earphones that I have purchased and I absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound long lasting battery and fit Comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very loud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson says they are Very loud and the Quality is Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome earphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and enough bass. Only downfall is the design. Don’t really care for the hook around ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for the old Powerbeats model. They work great and are super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. much better then the apple air pods. they stay in your ear and the quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend it to any individual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!bass is powerful. Long hours of listening. Very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat %100 On Love

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent object,I love the service and %100 safty for Covid 19, Thanks for all you do for us

    I would recommend this to a friend