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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30010 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1084 Showing 21,661-21,680 of 30,009 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Just the Worst!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what changed, but the sound quality is average at best, they will not stay connected to my phone, right ear continually stops working & has to be reset at least once a week. I upgrade every year so that are my 4th pair of beats. These "new ones" are the worst! I honestly think my 2015 were better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones I like that when you take one out it pauses automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever purchased. Will definitely get another pair for the wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product much more than my previous Powerbeats. Not having the cord is a game changer during workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome, I really love it, I recommend 100%_

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Pairing

    Rated 2 out of 5 stars

    LONG TERM REVIEW- NOT GOOD

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of the writing of this review, I have had these earbuds for 6 months now (mostly used in the gym and while running). In the past 2 months, however, I have had numerous strange issues, such as the case’s battery draining itself while the earbuds are in the case, the left/right earbud not pairing together with my iPhone, and the left earbud not charging unless I leave the case open. I paid $160 for these on sale (still a lot) and I definitely expected these to last much longer than a year considering the hefty price tag. If you want good earbuds for the long term you definitely don’t want to get these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Oh so nice except for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh so nice but - like the fit and very easy to wear. They stay in place even if I happen to brush them during a workout. The pairing with my iPhone went well as expected. The only down side no matter which equalizer settings I use it just doesn't produce the sound of my AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is the headphone king and has another pair in black and now white and is obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. However battery life after a year considerable drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian, at Best Buy suggested these as they were out of stock on AirPod Pros. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My niece loves her birthday gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my niece's birthday and she loves the gift. Wish I had purchased a pair for myself.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Great buds - but lousy charging system - Avoid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of these - work great when it actually charges. However, at some point the connection metals to charge your buds when you put them in the case start to get worse - to the point you need to charge your case daily in order to make sure you have enough charge for the next workout. After that, eventually, your buds will stop charging. I've had mine for 6 months and my right pod won't charge. No matter how many times I take it out of the case, put it back in, clean it, etc. No wonder there's a class action lawsuit going on for these due to the stupid design flaw. The only reason I got these was because I prefer over the ear hooks - the ear plug ones don't stay in my ears when I run

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones! I wanted something that I could run in and these fit the bill perfectly. I love the feature of text messages being read back to me. Very cool. I run with just one in my ear and it's perfect. Best purchase for my first pair of wireless earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these headphones about 4 times a week for workouts and have no complaints! Very satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift so bad not been used yet; recommended by grandson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones if you want a little bass!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was torn between these an the air pod 2. I primarily wanted them to play music! Made the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift for my fiance he really enjoyed them and seeing him happy is the best feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I baught this for my dughter and she loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, if the charging poawer can last over 12 hours would be a great great procuts in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work and sound great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted some new headphones and these work perfectly.

    I would recommend this to a friend