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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30011 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 30,010 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than 3 others I tried. Would buy again, my wife bought a pair of these and then I bought one also

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they be great but they are just average headphones. Too expensive and not worth it, there’s other cheaper brands and better quality!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing price!! 100$ off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality overall.. love how it sounds especially when using while running. Really easy to connect as well, ugly recommend these new 2020 beats !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst store ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these brand new for my husband as a Christmas present online since we do not have a best buy close by, he opened them Christmas day we tried pairing them nothing worked , i have the same kind so we know exactly how they should work , they never worked so i called and they said we would have to drive to an actual store and have them tell us they don't work before they would exchange for ones that worked , which the reason we did not buy them from an actual store we had to order online. So now i have 150$ earbuds that never worked and in order for best buy to make it right we have to go find a store! I will never buy another thing from this place!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Broke in 3mos. Not much better than cheaper brands

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many options, one would think you pay a premium price for quality. Wrong. Bought the Powerbeats on 4/28/21 and they're already broken. The left earphone doesn't charge in the base. This is a fairly common issue with Powerbeats that I wasn't aware of. Do your research like I wish I had done. I'm sure there are others who have not had this issue but enough of us have had the issue to where it's not worth the risk of throwing almost $200 at a faulty product. Based STRICTLY on sound, I'd say these are above average but by a very small margin. I currently have JLAB, Jabra, Skull Candy, Sony and the Powerbeats Pro wireless earphones. I'm looking for the loudest and clearest sound for my gym time. The $50 or $99 JLabs are actually a tad less loud with comparable clarity. Of all the earphones I have, the Sonys are the best and loudest. Granted, they are over the ear while the rest are in ear. They are a few years old but they're also less expensive than the powerbeats. And guess what? Each of my other earphones still work flawlessly. Some I've had for several years now and the other brands all still work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked these alot. These were my second pair. Unfortunately they were from my bag while in transport to the airplane im baggage claim.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent for music but not for phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these specifically for making and receiving phone calls. Not recommended for phone calls. Listening to music is excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Jogger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast bluetooth connection. Great for running. You can use just one so you can hear your surroundings for cars, bikes, people, and dogs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just didn’t cut it! Sound Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, but I just couldn’t. The sounds were very shallow. The Apple integration was the only reason I gave it 2 stars. Sound was 0 stars. Bass doesn’t exist and highs were tingy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beyond worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and have beats studio 3 wireless sound quality the only problem can be if you have glasses you have to adjust them more thats all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Powerbeats Pro. I use them for just about everything. I've had airpods and other wireless bluetooth headsets there are by far the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life span

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed on the life span of these beats. Spent over $200 and after little over 2 years, they wont even hold a charge. Out of warranty, and Apple wants to charge same price as new ones, to fix.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Try again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While working out, it seems the connection goes in/out which is frustrating but maybe it's just the pair of earphones I have purchased is a defect. Will exchange for a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality but not audiophile sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for cardio, but the sound could be better. Great especially if you have Apple devices, it automatically does everything and is amazing at keeping connectivity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy for Android

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't work very well with either of my 2 Android phones (pixel 3xl and lg v50 qthin) the beats app on the play store is a joke and almost useless. They headphones disconnect constantly and make that tiny bit of cartilage next to my ear canal soar after about 30 min of use (I usually wear headphones for most of my 8 hr shift). I did use my iPad with them and as far as softwear goes they worked like a charm and no longer disconnect. The case is also huge and can't comfortably fit in your pocket. Overall I wouldn't recommend these for Android users or people with small ears due to the hard plastic that holds the battery digging into your cartilage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great and comfortable! I loved them at first I was scared to get these thinking it might cause pain but they’re very comfortable to me and I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for active people

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband who is a runner. The design is great for active people, and the battery life is better than any of his other earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My family loves them.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 pairs of these for my Wife and kids....Never hear any complaints about the headphones. Good buy when you find sales on certain colors.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Beats work well half of it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the left one doesnt charge or work at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best workout earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True workout headphones that simply stay put! Sweat resistant & good sound equals a great pair of speakers.

    I would recommend this to a friend