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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.5 out of 5 stars with 30012 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1232 Showing 24,621-24,640 of 30,011 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very easy to use, very comfortable, and love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEATS WIRELESS Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great For At Work Use. Easy simple long lasting battery. Not as loud as I expected but still great beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these and the air pods but in my opinion these have a better sound quality and better feel to them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great sound but the plastic hurt my ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the hard plastic hurt my ears. The bud sizing was great for the first time ever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Cut the cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, and super easy to use. Great for lifting or at work. Not having the cord in the way is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do Not Buy - Issues start after a few weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in December 2020, they worked great. But as time has went one, yes just under two months, they have issues connecting (hours of time lost to troubleshooting), weird buzzing in the right headphone, and they now just do not work at all (they will connect on bluetooth, then no audio as a track plays for a few seconds, and then just disconnect. I have tried resetting them. I have updated all of devices (Macbook Pro and Iphone SE 2020). These are simply not worth the money. How can they already be having all of these issues, after less than two months? They have no contact with water, or any other type of harm. Lastly, I have AppleCare+, but there are no clear instructions in my emails from Best Buy or even on the Apple site, for me to actually receive that care I paid for. I will now have to spend more time in my day on something that should be very clear. I regret purchasing these, and wish I could return them. But they of course start having issues when they can no longer be returned to Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but ouch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but man did they hurt my ears! Could only have them in for about 30 minutes and that was it. Tried them for two weeks but didnt get any better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love them…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love them. Owned 2 months and they stopped working. I purchased the Apple Care and had to go through Apple to replace. Both replacements didn’t work. Eventually I gave up!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great for listening to music while exercising or as having a hands free phone conversations. Fits comfortably too!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying these for the sound and they keep sucking. They don’t ever charge and the left one never works. For this price point fix this crap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds they don't fall out. The only thing I don't like about them is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lovethem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these babies are great. I just wished they stayed charged longer than 4 to 5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and fit around my ears. They check every box for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and loud just how I like them! would definitely buy another pair just cause of the colors!! <333

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones. The sound is amazing. I would gave it a 5 stars if headphones would have an app to equalize your sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats heaphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best heaphones I’ve ever had great quality and worth the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is starting to go in and out on the right side, and I have to press to button several times for anything. But overall it's ok so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    doesn't fall off but feels like they might

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound decent, are more secure than airpods, but feel like they are a bit loose for me even with the different sized tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are completely wireless. No annoying cord that sticks to my neck when I sweat, like my previous Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and amazing comfort (for my ears). These for sure stand out and are a good work out earbuds.

    I would recommend this to a friend