Customer Ratings & Reviews

Great sound easy to workout in love the quality .. easy to put away and in

The audio quality is better than I expected earbuds could be.

Love the earbuds they stay on during a workout. Easy use.

Great fit great. Comfortable to wear. Great sound too!

Like I have read in some other reviews sound quality is ok (lacks bass) and sometimes only one headphone works, then I have to repair/sync it up. This is frustrating because these are not the easiest headphone to get in your ear.

“Water resistant” Powerbeats Pros: water damage voided the warrantee. Apple sent them for repair but wanted $99 because there was water damage. Sent in my “water resistant” Powerbeats Pros from the Apple Store for repair. Yes, they’ve been rained on. I expected that and bought them thinking “water resistant” would cover rain. Word from Apple is the warrantee is voided because of water damage. These have never been submerged. The charging case has hardly even gotten wet.

One of the earbuds stopped working less than a week later.

Sound could be better. My Jabra Elite Active 75t sound better

I bought this product for $141.61 in 12/16/2020. I just started having issues with both not working for more than 30 minutes. This started within the last 3 months. I did not take out the warranty. I've used dry cloth to wipe down the ear buds and the case area where it charges. Nothing is working. Disappointed with the quality

Got these as a present in December 2020 and now in August 2022, the right earbud has stopped working: it won’t charge, it won’t connect and my phone doesn’t recognize it at all. I called BestBuy Customer Service and they told me that because the person who bought it for me didn’t purchase extended warranty, my only option is to purchase a new pair of headphones. Super disappointed because I really really loved my PowerBeats Pro and super disappointed at BestBuy Customer Service. Terrible experience. Do not recommend these headphones to anyone.

I’ve had these for 4 years now. When I got them the were $300. My main complaint is the battery life. Just listening to music they last for a few hours so I’ve never measured exactly how long in that use case. BUT when I take phone calls with them I often use one earbud at a time and it only lasts 30 min - 1 hr. That’s absurd to me for a quoted 8hr battery life Wish I bought the AirPod pros instead.

One of the earphones stoped working not even a month of use

Worked for 1 year now only charge for 1 hr usuage. There was a Class Action suit againt apple, they had to pay claimants $189. If id known id not have bought these

I tried this headset expecting fantastic sound quality, but I was underwhelmed by the lack of bass. Switched to Boss and it was night and day, Far better. However I will say the clip over the ear feels nice and secure, my wife likes that feature.

Not good quality sound, I tried to get my money back but it was too late