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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1339 Showing 26,761-26,780 of 30,014 reviews
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    It is what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok and work as advertised. Charging is finicky and unreliable. Plastic ear plugs make your ear holes hurt after about an hour and a half to two hours. I recommend getting these when they’re on sale as they’re definitely not worth the MSRP price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste ur money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't loud enough for my liking. The fit was wierd for me also. I mainly bought these for when I mow the yard, which takes about 4 hours total. I was trying to replace my old denon wireless earbuds which I loved. Beats I thought would have better quality. Went ahead an got the bose instead. Glad I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but not a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only issues is that these hurt my ears after about 1 hours of wear. Not a good fit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not the best, and I think they’re overpriced for what they sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was looking for. Sound was not as good as expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good audio/Bulky

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound clarity is good, but not a very comfortable fit. AirPods pro are the way to go!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good on noise cancelation but bit heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones. Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Not worth the money. Case felt cheap and is huge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Beats Powerbeats Pro - Total Garbage!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money!!! After 9 months of running, they stopped charging. Sent them into Apple warranty via Best Buy. They wanted $29 to repair. Said they were corroded. I only use the Beats to run. During this 9 month period, I only ran 194 times. The corrosion is due to sweat from running. These are poorly sealed units!! I WILL NEVER BUY AN APPLE PRODUCT FROM BEST BUY!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Broke After 1.5 Years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1.5 years. Left one won’t be connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good product, but not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound and the fit, but overall decided they could not be used for long time usage. After about an hour, they were a little too uncomfortable for my taste. But, I did like the sound quality and the fact they won't fall out at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for music, not so much for phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible overpriced product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely uncomfortable and not good for long use. The sound quality was sub par with no bass to speak of. The equalizer was a joke and didn't really help with sound quality at all. The left action button would depress and stick after minimal use 2 months after purchase. I would not recommend these to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average sound quality, one earphone defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left headphone was not working. I bought AirPods at the same time and the clarity was much better with Apple. Returning this item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays good in your ear, just very uncomfortable makes my ear hurt..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pass on it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get better quality from cheaper Bluetooth headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Even after you switch the earplugs it’s still uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound; not bass heavy. Speaker for calls is d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound; not bass heavy. Speaker for calls is decent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed some

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life runs out quickly. Feels like I am having to charge it constantly. And right away the logo started to fall apart. They are really expensive I would think a sticker would hang in there at least for more than a day. Two stars because when I run I am not worried about them falling out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these over the cord connected ones! Great for working out, very secure. I use mine on the treadmill and i never have to worry about snagging the cord. Reception goes through walls without dropping the connection. Go out and get them ASAP while they are on sale!!!

    I would recommend this to a friend