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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1340 Showing 26,781-26,800 of 30,014 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man... my wife and I were super excited to get these. Saved up and waited for her birthday. Tried them and were soooo surprised about the lack of bass. Even to the point where I was sure there was something wrong with our pair and wait to exchange them, tried em in the car and same thing.... no way. Exchanged them so good ol’ AirPods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great for listening to music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but awful for phone calling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No stars was forced to put a star to submit review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money !! Should be worth no more than $50-60 music quality is okay, there’s nothing pro about the headphones.. description says the earbuds can be adjusted to fit your ear which was a major plus when I browsing to buy earbuds. overall I am not satisfied with the headphones at all . They fall out my ear at least 2-3 an hour with little moment . Not as loyal as I expected. Everything they are marketing these headphones for to me is false . I am returning as soon as possible which I only had for a week. I can not deal with the earbuds popping out 50xs a day I can deal with the earbuds not being as loud as I like but there are way too many cons with these buds ..purchase at your own risk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better then beats3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running, music sound, and picking up calls

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby likes them but he says they always fall cause he has small ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get these as I have small ears & wanted something that would stay in my ears-easier than pods. But the Case was too large-and the ear buds themselves were just too heavy. I returned them unfortunately, still on a hunt for the ones I fall in love with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left won't stay charged!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a common issue online with others stating the left one won't stay charged and will be 0 when trying to use it. Even though the power connectors in the case are magnetic it doesn't keep them in place well and it disconnects. Not sure why the left more so than the right. Anyway, taking it back as its a bad design and don't see how Apple will be able to fix it anytime soon. Unlike the Airpods that fit in it's case in a way that keeps them connected, these don't and would probably require the next version to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not hold a charge. Continously dead Will return. Do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for heavy sweaters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, but I’m returning these due to the fact that as soon as I start sweating heavy they don’t stay in my ear. When I’m dry they fit perfect, changed ear pieces and everything will be going with a different brand!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grrrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the AirPods. Don’t really use them much anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Is what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do, plays music when you work out. Wish it would work with only one bud, but it doesn't. In order to disconnect though you have to put both buds into the charger. The app on the phone doesn't really do much either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the earbuds i was looking for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my Sony X4 ear buds and the BB floor assistant said i would be just as happy with these for 1/2 the price...he was wrong. They did not fit my ears well, the over ear clip hurt my ears after a couple hours of wearing them. They were not noise cancelling as he said they would be, and was not all that impressed with the sound. Would probably not buy these again and returned them and bought the Sony X5

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound for wrap around ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. Not worth the amount $$$. Lacking BASE, too much Treble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The most convenient earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats pro come with multiple ear tips to get the fit just right. It also helps that there’s essentials an ear loop so during workouts it doesn’t fall out. I think my favorite part about these earbuds is how easy they are to set up and connect each time assuming you have an iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for iPhone, but I have an Android phone and I am still able to listen with one headphone in while charging the other, then swap when it dies which is what I have been looking for and perfect for me for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out for my son, returned for the Beats Dr Dre full headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Best buds on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is, my boyfriend is the most destructive individual I know. He has damaged or lost so many other ear buds. But these are amazing!!! He works in construction and these actually stay put all day/never fall out. The battery stays charged all day long. And the sound quality is phenomenal. Well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the price. It's definitely not good quality to use during a workout.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed I have Amazon ear buds sound the same

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to learn that the sound quality was not as good as the air pods.

    No, I would not recommend this to a friend