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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1341 Showing 26,801-26,820 of 30,014 reviews
  • Rated 4 out of 5 stars

    Great earbuds when they're on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale, and the bass response is pretty awesome if you have the earbuds in correctly. Make sure the "b" is straight, and you're good to go. Somehow, I was wearing these with the earbuds slightly over-rotated, and even though I could hear, the bass wasn't as good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first...not so much anymore

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked WONDERFULLY for the first couple months. BUT now I'm running into all sorts of issues with the right ear bud: connection issues, charging issues, high pitch sound issues (never all the same time). Resetting helps solve the issues, but I have to reset every time I use it..so that sucks :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and uncomfortable cute tho I wouldn’t buy again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only work when they want too. For the money, buy inexpensive set. I've gotta go wait at the apple store to resolve what appears to be a constant defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor performer with poor lifespan

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is after one year the left beats stopped working shortly after the return period ended. They were mediocre to begin with, so this is a final rating of poor. Do not buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great audio but poor design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I liked these headphones because they sound great, are stylish, and are wireless. However, the design of the over the ear strap does not feel comfortable. My ears get pinched and hurt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great sound, awful quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful....bought these less than a year ago and the left bud doesnt hold a charge all day yet the right one does. Sound is perfect, now i have to throw them out no warranty left. Now im without ear buds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hoped for more “Beats” sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Powerbeats Pro have a lot of hype behind them the quality of the Beats sound is not there. The bass quality is that of an inexpensive low end headphone. In the Beats brand you get use to a full sound and a higher level volume with range. This doesn’t exist in this headphone. They are good for talking and taking calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy something else.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first 6 months. Now the right bud won't charge. Returned for a full refund.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work ok until two weeks before the year. One not work any more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems incompatible with Samsung phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncs smoothly with my iPhone but struggles on Samsung galaxy 8+.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I can't hear the tone for incoming calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are cool, however I can't hear when I'm receiving a incoming call.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. Sound not very good and not comfortable to wear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SO so

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them twice and returned them. Weird pairing process.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE..... Not a fan.... Already had to send them back because they both won't connect to my phone (Pair). I've owned two Beats with the cord that I had ZERO Problems with.... Not worth the money.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly did not care for the product. I like the wireless ones with cord better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid workout headphones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid workout earphones. Not the best bass, but when you are running you just have to focus on the run and not pick apart tracks. I like that there are control buttons on each earpiece. Having native iOS integration is a benefit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a late Christmas gift for my dad because he loved the one I had. I got him the tire color because it was on sale, not because I liked the color. After picking it up and seeing the color in person, I wanted to give him my blue Beats. I love these earphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rewards Points

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculous policy Best Buy that rewards points aren’t given for POWERBEATS. This item cost over $200. I will purchase all of my electronics online going forward. It’s cheaper and they don’t cheat loyal longtime customers. This is precisely why box stores are closing all over the country. Good luck with that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked OK for a few days. Then the last one stopped working altogether.

    No, I would not recommend this to a friend