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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1351 Showing 27,001-27,020 of 30,014 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Best buy 15 days to return passed. Already one not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month lose control of on earpiece. Not volume, not switch. Best buy on 15 days to return already passed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Step down from version 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately sound was a big step down from version 1, returned and picked up AirPod pro 2, they are amazing. Voices sound great but lost the music and base.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Under delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t care for the audio quality and returned them. The price point for the quality they deliver is not good, I’d probably buy again if they were $75

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats have no beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging unit stops walking after 9 months I've been trying to get a replacement, still working with best buy and apple care

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Workout wireless ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best workout wireless headphones you can buy and honestly if you can save by getting a color that's cheaper than the full price you're better off because it's the same headset regardless of color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the earbugs, but I wish the case had a little more texture so it wouldn't slide so easily. There have been a few times when it has slipped out of a jacket pocket or hands because the case is so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Should be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really like them, they hurt my ears so I ended up returning. The sounds is amazing though, just wish they were more comfortable. Couldn't stand to have them on for too long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sound quality is just fair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well made but the sound quality is just fair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peloton Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some good sweat proof ear buds for peloton. As someone who sweats buckets I can say these are the best. They are soundproof as well and easy to block out the wife and kids during my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for hearing aid people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you have hearing aids. Buds will not stay in my ears when hearing aids are in. Unfortunately, they do not have noise canceling.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poor charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t charge……………………………………….. z z z z z z z z z z z z z z z

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds bought to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use was awesome. I paired them to one apple device and they automatically paired to all my apple devices. Can use one at a time and if one dies, I just put it in the case and pull the other one out.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    They Ight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly trash product they barely connect half the time. I had Bose before and had same problems it’s gotta be the cheap overseas parts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't hold a great charged even if it hasn't been used. So, if not in used I still need to charge it every day and that sucks! for the price it should at least have an option to use less battery when not in use. Also, it was a challenge to use by multiple phone, since I have my personal and the work phone. I had to look it up for it to sync both of them. I expected better for the price and the brand. Also, I don't know if its a protective thing with this item. But, the sound quality not so great. But, again maybe it's a protective thing to not blow your ears. But, still I expected the sound to be better and louder.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last long for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2years my left ear phone dies within 2hrs after being charged for hrs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wright side not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it 2 days before vacation i didn't use it for phone calls until i came back, the right side I can hear but the person on the other side can't hear me I haven't been able to go to the store to see if there something they can do. I really like my beats they are my 3rd pair but I'm not happy this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. She bought me the same pair in black last year so I know she’ll love these. Easy to Bluetooth to iPhone or any device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spring yellow Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a late Christmas gift for my daughter.. she loves them easy transition from taking phone calls, text notifications and her music. Our family loves Beats! She didn’t even mind the color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at the beginning after 1 hour my hears hurt, it is really uncomfortable to wear and to put on, i take good care of it and after 4 days ( during four days I only used them twice) that right one stop working, And both of the. Were fully charged. I thought because it was expensive would be good quality! But I was wrong! People said you got what you paying for! But I have one earphone from amazon that cost me $20 and I have it for a year no problem with those and this ones that a thought would be better let me disappointed!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear never work I’m not sure if doesn’t charge or poor connection

    No, I would not recommend this to a friend