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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1353 Showing 27,041-27,060 of 30,014 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Hard to turn on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units are hard to charge and very hard to turn on. They are very comfortable if I could just learn more on the controls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed husband

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these beats for my husband for Christmas. He really likes them, the only thing about them is that the b sticker on one of the earbuds started coming off a month in of having them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stick with AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I do not necessarily agree that these are poor (one star) but I do not think they deserve to be considered fair (which is 2 star). For the money, not worth it. There are issues with how the case is designed and how the units charge/sit in the case. It is very finicky and it is a great disappointment going to pull these out and the battery is almost dead or is already dead (seems to be the left one all the time). I have no issues with the performance, sound, etc but I have never had any issues with my AirPods

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GPS upgrade pls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would like to see is gps on them so u could use the find my AirPod when you misplaced your headphones. Other than that it’s a pretty much must have with me everyday or it’s a crap day without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my husband. He loves them and I do as well. They are not falling out of his ears as previous others have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I go to workout and one ear piece isn’t charged. Can’t tell if the contact is not lining up. The do charge quick from the case 75% in 15 minutes Doesn’t fit into my hears. Can’t try them out at store so I rolled the dice and lost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great until the right earbud stopped

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 10 months ago and loved them but the right ear stopped working a couple of weeks ago and no amount or research and resetting will cure the problem. I was hoping to get more life out of them for the price I paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one ear connected, had to return. The device would be in the case closed and would still pick up calls. Barely played audio

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product but too bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were to bulky for me so I returned them and got the Sony buds which are more compact and more comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other power beats and this purchase was the worse. It is difficult to charge. One ear charges all the time but the other ear never does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly with my iPhone 12 Pro Max . They don’t quite for my ear perfectly. But the ability to use just one in which ever ear I want is a positive . So really it should be 4.75 stars

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not easy to use and uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears, doesn’t connect w my phone’s(iphone 13 pro max) or charge properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfection.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best bud type headphones I have ever had. I use them with an iPhone, which is a great match. The only thing that I wished they had was noise cancellation.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK buds, not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad earbuds, but I'm not hearing the music as well as I do with Sony earbuds. Not worth the hype.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this for anything. Constant problems with left ear not grabbing a charge when placed in charging container. Constantly having to reset Bluetooth. Sent them back to Apple to fix charging problem and sent them back saying no problems noted. There is a reason the price dropped... google charging problems and a lot of unhappy customers that paid a decent amount of money for headphones that are basically a paper weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift winner!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a Christmas gift for a teenage son. He absolutely enjoys them, wearing them almost all the time listening to his music. Mom says he does remove one (out of respect) at the dinner table!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. The only reason I am not giving these a five star review is because sometimes one of the buds doesn’t connect via blue tooth properly. Also, the sound quality could be better too.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good design, but spotty usability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble w/ the left ear connecting and charging correctly. This is the second pair that has had this issue.. will not buy again, until an updated version is put out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the air pods pro first. Loved the concept and everything they offered but wasn’t practical for the kind of work I do. The beats pro where definitely perfect for me. They are very stable if you are active

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earphones but they are not as comfortable as the first wireless headphones and the sound is not as loud. I do like the charging case and that they automatically turn on when you put them on.

    I would recommend this to a friend