Customer Ratings & Reviews

The beats kept cutting off not sure if they were damaged even after being full charged

Generally work well. Only issue is they constantly connect w my phone when not in use and/or while charging. This drains the battery of the ear buds.

These sound good, but there is no bass. I expected more base from Beats. The functionally is great and I like the controls that are in them. They also pair easily with Apple products and the pairing is seem less.

They do not always connect to phone .one side always has an issue one will play and one will be staticky

The sound quality is bad for what they cost and used much cheaper device with the same sound quality Get disconnected multiple times in the same day

Great product, purchased them for my wife and she loves them. Great for the gym, and other activities where you need to have the mobility and freedom to move around. Highly recommend these earphones.

Upgraded to these. Love the smart features and haven’t had any issues. I’m small and have small ears so from time to time they slide a little and I have to push them back into place

This is the second pair I have bought. The first pair the left ear would not charge within a few years and I thought is was because I was wearing at the gym and from sweat. This pair was bought in July of 2023 and the left ear will not charge again? I sent out for repair and they were returned saying nothing is wrong. Anyone else have this problem?

Sometimes one earphone stops playing without me pushing the button. Sometimes both stop working. Sometimes I can't get it to connect to Bluetooth. I will take them back to the store and have them replaced.

These are ok. It does not fit properly in my right ear and blocks the sound. But they are fine for my workouts. Nothing beats my bose for sound though.

Hello Guys, I hope you are well satisfied for the greatest rating possible to give. I believe that you guys deserve this 5 Star rating from me because I love my new apple beats.

Sound quality is decent, but overall very poor product. The 2 main problems are that they do not play with just one bud in. IE, if I am listening to music and take out one of the head phones, they stop playing. The 2nd problem is that they do not auto pair with any of my bluetooth devices. Not the end of the world, but having to manually pair them every time you want to use them is fairly annoying.

The earbuds sound good, dont get me wrong but the connevtivity issues I experience with this as android user were extremely annoy. I would get a different earbuds instead. Apple users for have blast with this. A disclaimer for android users should be place in the box tbh.

I don't know if it's the app, the earphones, or both. These things are great, but the connectivity, and charging issues are so frustrating. There are times where my case will be closed, but the earphones will remain connected, and eventually die while in the case. There are times where only one earphone will charge. If I knew about this, I would've avoided buying them.

Great product. This is the third set our family has purchased with people deciding they want a set of their own after trying them.

I was excited to own a pair of Beats and when my wife bought this as an early anniversary present i was stoked. I own Samsung but since this is marketed as a product that can be paired with any device i thought nothing of the fact that Apple bought Beats several years ago. Over the next week it wouldn't stay synced, kept disconnecting in the middle of me on the phone or listening to music while doing yard work. If i made phone calls while wearing the Beats it would disconnect and I would have to use my phone, which is not convenient when you're using both hands to clean. At one point it required a firmware update but since I didn't own an Apple product I needed to plug it directly into a laptop, which i don't always have readily available. I called customer support and i learned that Beats is designed to work optimally with Apple products but can technically work with other devices. They also suggested I go to a public computer at the local library to install the firmware update. Fortunately I was able to return it and buy something useful.

Does not charge correctly , i do not recommend this

The sound is not good for something at this price point. The great thing about these are they won’t fall out during my workouts or my runs.

The sound quality is fair but there is better in comparison for the money such as BOSE. I returned these after a week, I was expecting better sound quality based on BEATS other headphone lines and it was not there.

I hate them! They don't always both connect - lose charge easy. I tried giving them a fair chance and now they are not returnable and I am stuck!