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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1356 Showing 27,101-27,120 of 30,014 reviews
  • Rated 5 out of 5 stars

    Best earbuds I’ve ever owned.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned. If you have an iPhone I can’t recommend them enough. Easiest connection in the world and the charging case makes them that much cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds! Had a different brand that were crap and not much cheaper. Should have gotten these to start with. Easy charge and sync. Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    I expected more for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was good, but the sound just wasn't as great as I would expect for the price. I returned them and purchased something with a lower price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband broke one of the last ones he had and was so disappointed that he didn't have a complete pair because he loves these. I just had to get him another one. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear went out before 1 year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear went out before 1 year I purchased them for Christmas last year for my husband and the left ear bud went out around June 2020. It was outside of the store warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave 0 stars I would. I had these headphones for a week and they stopped working. Tried returning them to Best Buy and they wouldn’t let me because it was after 15 days. I had geek squad protection. They sent them out. Apple said nothing wrong. Took them home. They still didn’t work. Brought them back to geek squad they sent them out again. Apple said they fixed them this time. Used them for one day on a run. They worked. Next day after charging all night. Nothing. Terrible product. Sound quality isn’t bad when they do actually work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a great price! The Lava colored headphones were the lowest price and well worth the money. Bought them online with in store pickup, which went smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do wireless Earphones are OK not the best quality ,not too comfortable In ear. The volume is very low for music and when talking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud will not connect with the left so looks like I will be exchanging with Apple

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sacrificed sound quality for battery life. I will never by another beats product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my brother but I did try my cousins first to get the feel and they are awesome. The Powerbeats and Wireless say it all, totally! Now I want some for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! The two people who help was pleasant. The product itself is really good. Only downfall is the case is not wireless But other than that, good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workout headphones. I bought these because the AirPods were falling out to easily when I was running and these had great reviews. Have not been disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Canceling Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for the son and he loves them. Now he really listens to nothing I say since he has these on most often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats and APPLE CARE +

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great But I lost one and I purchased the apple care+ which supposed to cover lost or therft Best buy appear to be lost. Speaking with apple care as I type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Some guy with black hair was able to catch my name quickly and grab my item literally in less than 5minutes. Keep it up! Oh and the beats are good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoWorthIt

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a gift for my daughter and soon after purchased my own. Beats by Dr. Dre never disappoints. Super pleased that they are available one at a time. Very seldom use the right ear.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    I wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they just chose not to work and sometimes I have had people complain about them not being able to hear me with my headphones in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrives good in a package very protected, for use on Android phone I might to download an App but works good and really useful for exercise. I can use one or both.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Beats..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get gift got them when they had a sale.. wish this color was on sale for the 179 last week..lol they are beats you overpay for them and we ow it..lol

    I would recommend this to a friend