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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 30015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the product's excellent sound quality, comfortable fit, and impressive battery life. Its comfort, powerful bass, lightweight design, and appealing color options are also frequently praised. Conversely, some customers have reported issues with connection stability, inconsistent charging, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1360 Showing 27,181-27,200 of 30,014 reviews
  • Rated 4 out of 5 stars

    I would buy a second pair, in a different color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have a moto G7 power and it does disconnect during the first call that interrupts music play. Consecutive, subsequent calls do not have disconnect issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earbuds EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. The right earbud has stopped working. Won't charge at all. And now I'm 2 days past the return period. Such a waste of money. Wish I'd never bought them. Plus the Best Buy return time is way too short. PLEASE do not buy these..and PLEASE do not purchase from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats for Christmas

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these beats as a Christmas gift. As far as I can tell from the recipient, they work fine and do the job as advertised. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choose wisely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me sound as if I was muffled and there was an echo. First time buying, not impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Check the materials before you purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause ear pain/ my personal opinion I could have a sensitivity to their material. Eternal ear pain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay, but were very uncomfortable. Decent product but just didn't fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice black set of headphones, love the quality, sweat protection and works really great, good purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item arrived DoA unfortunately very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase the only challenge is placing them on but besides that everything is great. Also love the variety of colors that they have.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Left ear would not pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear failed to stay paired. Initially it worked but after about 15 minutes the left ear would drop off. I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. It was easy for her to sync them to an iPhone and operate. These are one of the few things she didn’t need my help with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats by Dre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not fit in my ears when i got it. Changed to the smallest bud and it fits good. I don’t like this because it has no noise cancellation. Needs alot of adjustments.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is horrible my right head phone does jot work most of the time. Bestbuy and beats via apple will not send replacement they are ony 2 months old

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and he loves them. He said they are easy to use and sounds great. He lost he’s Apple ones and think cause it goes behind he’s ears he won’t loss these. Great gift!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as gift, recipient is super happy with them. Yellow color looks better in person than the pictures. I have these in a different color and love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they charge. Sometimes they don’t. Sometime 1 charges and the other one doesn’t. Sometimes one works and the other one just makes a tweaking sound. You have to disconnect and reconnect them. Not worth all the trouble and time you have to spend trying to get them to work properly. Big waste of money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves them. Take them every where. Sweat proof is excellent doesn't interfere with the sound at all quick wipe down and good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my mother. Can't speak to the quality as this will be given as a Christmas gift. But I am hopeful she will love them. Quick shipment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hooks on the ears. I’m a basketball player and I’m always in the gym so the fact that they have hooks is wonderful. Sound quality tho... horrendous! That is all. Will be returning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good over the ear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is fair. I had to get mine repaired after 6 months. For those who can’t wear in ear headphones, this is a good choice. The case is a bit large.

    I would recommend this to a friend