Customer Ratings & Reviews

One side stop working and charging after two months..Don’t know the procedures to get it fixed. Lost my receipt

Only worked a few months but sounded great when they worked. Apparently there is known issue with them not charging after a while (google it). Wish I would've known before hand because now I'm getting the run around to get them repaired. Yes, I have tried some of the online fixes. These are dead.

First let me say that the time that these worked they were AMAZING! There I said it… Now the “first pair” lasted just 9 days. Yes, that’s what I said, 9 days! I returned them for a replacement and the second pair lasted 11 days. Yes it was an improvement over the first pair but nothing to write home about. That was all I could take for spending $179 for them so I took them back for a refund and will look for something else. I didn’t run into any charging problems like others have stated. Both of the headphones sounded and performed AWESOMELY when they worked. For them to just stop working out of the blue baffled me and I will not be looking at buying these again. Another Beasts headphone pair, HELL YES, but not this particular type. Hope that helps with your decision. Good luck on your next purchase and I hope if you do get these that they last way longer than mine did. GET A WARRANTY, cus if they quit after the return period, you’re out that $$$

The right ear piece doesn’t always connect correctly in the recharging case. Getting to the point might have to return them.

I really like beats pro, however the sound quality for conversation is not that great. Music and movies is good.

While they do not fall off/out, they are still a bit uncomfortable to wear (especially since I wear with glasses).

They sound good, but they started self-discharging after only 15 months. Take them out of the charging case, and they start discharging when not being used. This just started happening a week or so ago, so I'm going to see if I can keep them "usable" by keeping the charging case plugged in to keep the earbuds charged (otherwise it eventually drains all the charge from the case).

I just bought a week ago. A little tight around the ear but if I put it on a certain way, it's not as tight. I guess i need to break them in first so n they aren't as tight

One of the ear pieces stopped working. It will charge to 100% and then when placed in the ear it immediately drops to 1% and powers off. Best Buy won’t let us return them either. Extremely disappointed with this product and Best Buy’s customer service. These were very expensive to stop working within less than 30 days. Picked up on July 27th, stopped working August 19th.

Love the blue and the hook design. Comfortable except for the case which is too big for convenience

I bought these PowerBeats Pro for my husband for Valentine's Day gift (he opened early) and he told es them. Yes I definitely recommend . GREAT GIFT!

Purchased for a gift. Excellent product. Value also appreciated as item picked up during a sale. Working well to date.

Very dissatisfied Poor connection after months of use Went to the store to find out options for repair Very disappointed

My son loves his new beats! The color and quality meets our expectations! He said airpods were not man enough for him and wanted the Beats! Great purchase!

These have an amzing sound but , sometimes hard to put on the ear. I guess I am use to air pods how easy they are to put in .

This was a good upgrade music quality is good more than good but again they need to work on the calls to much background noise

Sound quality seems good but I cannot get them to fit properly. It is like a puzzle to get them back in the charging box.

2nd pair I bought, husband loved them so much, I had to get a pair for my son. He liked them better than the air pods and they don’t fall out

My daughter wanted wireless headphones for the gym. I looked on the website, found them ordered them, and picked them up when I was notified. Quick, easy, simple.

Doooooooonnnnnnnnnnnt buyyyyyyyyyyyyyyyyyyyyyyyyyyy